Night EMS Operations Lead | Paramedic Career Growth

Paycom - ATS; Jacksonville (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

401K with company match

Paid Time Off

Life Insurance & Disability

Job summary

MMT Ambulance in Jacksonville, FL is seeking a Nights Operations Supervisor with paramedic background to lead night shift activities, ensure compliant operations, and mentor junior staff while maintaining the highest level of patient care.

This role involves overseeing EMS charts, coordinating crews, supporting payroll and ATS screening, and upholding field policies. It requires calm judgment, strong communication, and the ability to manage fast-paced emergencies with professionalism.

Qualifications

• Current CPR certification required.
• Valid driver's license with an acceptable driving record.
• Current state Paramedic certification/licensure, or National Registry (NREMT) certification with the ability to obtain state reciprocity prior to the start date.
• Ability to remain calm, exercise sound judgment, and perform effectively in high-pressure and emergency situations.
• Strong interpersonal and communication skills, with the ability to interact professionally and compassionately with patients, coworkers, leadership, and other stakeholders.
• Excellent organizational, time management, and prioritization skills.
• Demonstrated problem-solving and decision-making abilities.
• Ability to read, interpret, and follow safety regulations, operating procedures, maintenance instructions, and written or verbal reports.
• Demonstrated leadership and mentoring skills, with the ability to promote teamwork and accountability.

Responsibilities

• Ensure timely submission of timesheets and other payroll documentation.
• Lead, guide, and assist in training lower-level personnel and/or students as assigned.
• Deliver competent patient care in pre-hospital and inter-facility settings within the scope of practice.
• Assist with hiring by utilizing Applicant Tracking System (ATS) to screen and select potential candidates.
• Ensure adherence to field policies and processes, timely completion of required paperwork, and proper use of systems.
• Maintain professional interactions with healthcare personnel and patients, including those with disabilities or injuries.
• Accurately document required information in EMS charts, including PCRs, vehicle inspections, and inventory checks.
• Ensure cleanliness of equipment and replace used or damaged supplies.
• Adhere to company and local agency policies, procedures, and protocols for emergency treatment and transportation.
• Attend refresher programs and continuing education sessions as required by the medical director.
• Maintain a professional, courteous, ethical demeanor, collaborate effectively within a team environment.
• Maintains knowledge of, implements, and enforces departmental policies, procedures, and protocol.
• Safely operate and maintain emergency vehicles in compliance with relevant laws during patient transportation.
• Provide Lift Assist and demand truck deployment as needed.

Skills

Paramedic experience

Strong communication

Leadership & mentoring

Problem-solving under pressure

Education

State Paramedic certification/licensure

NREMT certification with reciprocity

Job description

MMT Ambulance in Jacksonville, FL is seeking a Nights Operations Supervisor with paramedic background to lead night shift activities, ensure compliant operations, and mentor junior staff while maintaining the highest level of patient care.

This role involves overseeing EMS charts, coordinating crews, supporting payroll and ATS screening, and upholding field policies. It requires calm judgment, strong communication, and the ability to manage fast-paced emergencies with professionalism.