Night ED Information Associate – Records & Reception

African American Talent; City of Albany (NY); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Competitive Pay

Paid Leave

Shift Differentials

Job summary

St. Peter's Hospital in Albany is seeking an Information Associate for the Emergency Department night shift. The role supports the Patient Care Center with clerical, reception and medical record duties.

You will maintain patient records, assist in discharge preparation and act as a receptionist, handling calls and coordinating with staff to ensure smooth operations and patient-centered care.

Qualifications

• High School Diploma required; AAS preferred.
• Minimum two years' work experience in a health-related area.
• Exceptional interpersonal and organizational skills; strong time management.
• Knowledge of medical terminology and health insurances.

Responsibilities

• Maintain patients' medical records with accurate IDs and organized charts.
• Prepare medical records for discharge and assemble discharged records.
• Assist as receptionist: answer calls, greet patients and families, relay messages.
• Support unit functions and ensure supplies are stocked and equipment working.
• Collaborate with Nurse Manager and Sr. IA for unit tasks.
• Scan and file advance directives to EPIC and manage record requests.

Skills

Exceptional interpersonal skills

Good organizational skills

Time management skills

Knowledge of medical terminology

Knowledge of health insurances

Two years health-related experience

EPIC familiarity

PeopleSoft experience

Education

High School Diploma

AAS preferred

Tools

EPIC

PeopleSoft

Job description

St. Peter's Hospital in Albany is seeking an Information Associate for the Emergency Department night shift. The role supports the Patient Care Center with clerical, reception and medical record duties.

You will maintain patient records, assist in discharge preparation and act as a receptionist, handling calls and coordinating with staff to ensure smooth operations and patient-centered care.