Night Dispatcher

U.S. Xpress; Richland (MS); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401k with Employer Matching

Paid Time Off

Employee Stock Purchase Plan

Life Insurance

Job summary

Total Transportation of Mississippi is seeking a Night Dispatcher to manage fleet coverage during late hours, coordinate with drivers, and ensure safe, on-time delivery. The role requires strong communication skills, knowledge of DOT regulations, and proficiency with MS Office.

The position emphasizes safety, efficiency, and customer service while operating a rotating night schedule in Jackson, MS. Candidates should have a high-school diploma or equivalent and 0-2 years of relevant experience;

Qualifications

• Any combination of education or experience equivalent to a high school diploma.
• 0-2 years operational experience.
• AS400 experience preferred.
• Proficient in Microsoft Outlook, Word and Excel.
• Strong analytical, communication and interpersonal skills.
• Comprehensive knowledge of regulations impacting daily operations (DOT national and state).
• Demonstrates a basic knowledge of US geography and the calculation of transit times across multiple US time zones.

Responsibilities

• Manage fleet coverage during extended hours by maintaining seated truck count, accurate driver PTA’s, keep driver turnover down.
• Build and maintain quality relationships with drivers.
• Ensure on time service is met; address possible service issues in a timely manner while coordinating with Customer Service and Load Planning departments. Repower loads as needed.
• Promote safe operations by monitoring hours of service compliance.
• Insure fuel and routing compliance during extended hours.
• Route drivers to terminal to address performance issues and document resolutions.
• Meet or exceed utilization of the fleet by verifying driver status and addressing service alerts.
• Advise drivers on routing during weather or health issues; input load and driver data accurately.

Skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

DOT regulations knowledge

US geography/time zones knowledge

Education

High school diploma or equivalent

Tools

AS400

Job description

Night Dispatcher
JACKSON MS TOTAL TERMINAL
Monday-Friday 6:00pm - 6:00am

Compensation Range: $35,900 - $53,800

Who We Are:

TOTAL Transportation is dedicated to the profitable delivery of each of our customer's shipments safely, on-time, and claim-free. Our commitment to consistently providing superior service is what makes TOTAL Transportation of Mississippi the best trucking company for all your U.S.transportation needs. We strive daily to provide the service our customers expect and deserve.Safety,security and service will prevail above all else. Each and every employee of Total Transportation of Mississippi is now and always will be dedicated to these principles.

What You’ll Do:

• Manage fleet coverage during extended hours by maintaining seated truck count, accurate driver PTA’s, keep driver turnover down.
• Build and maintain quality relationships with drivers.
• Ensure on time service is met; address possible service issues in a timely manner while coordinating with Customer Service and Load Planning departments. Repower loads as needed.
• Promote safe operations by monitoring hours of service compliance. Remind driver of the importance of operating truck safety.
• Insure fuel and routing compliance during extended hours.
• Route drivers to terminal in order to address any performance issues. Lead the conference by addressing issues with driver and establish ways to resolve. Document all issues and resolutions.
• Responsible for the general welfare of a driver while he/she is over the road.
• Meet or exceed utilization expectation of the fleet by verifying the status of all drivers and addressing any service alerts.
• Ensure driver compliance with all company policies and act as liaison for drivers with issues concerning other departments.
• Advise driver how to route truck is weather conditions are had or if having health related issues.
• Accurately input load and driver related information into the system
• Instruct driver on where to pick up and deliver loads; provide accurate and detailed information regarding directions, load information, pick up/delivery times and other special load related information.
• Other duties as assigned by management.

What We’re Looking For:

Education

• Any combination of education or experience equivalent to a high school diploma

Experience

• 0-2 years operational experience
• AS400 experience preferred

Skills/Certifications

• Proficient in Microsoft Outlook, Word and Excel
• Strong analytical, communication and interpersonal skills
• Comprehensive knowledge of regulations impacting daily operations (DOT national and state)
• Demonstrates a basic knowledge of US geography and the calculation of transit times across multiple US time zones

Why Total?

Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!

• Medical, Dental, and Vision
• Basic/Supplemental Life
• Accidental Death/Dismemberment
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching Contribution
• Employee Stock Purchase Plan
• Paid Parental Leave
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance

Work Environment / Physical Requirements – Normal office settings

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Total is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.