Night Dispatch Specialist – Nuclear Medicine Logistics

Deutsche Post DHL; Tampa (FL); On-site; Confidential; Full time

Benefits offered by this job

Medical coverage

PTO & holidays

401(k) with company match

Tuition reimbursement

Training and career growth

Job summary

SDS Rx, Powered by DHL, is seeking a Dispatcher for the night shift to monitor and dispatch patient-focused deliveries with accuracy and efficiency. The role emphasizes timely updates to customers and escalation handling to maintain service levels.

Ideal candidates have strong communication skills, 2+ years in dispatch or related fields, and proficiency with dispatch platforms such as E-Courier. Join a team dedicated to reliable, safe, and compliant logistics support.

Qualifications

• 2+ years of customer service, dispatch, transportation, or logistics experience in a fast-paced environment.
• Proven ability to deliver exceptional customer service through professional, timely, and solution-oriented communication.
• Experience managing customer inquiries, service exceptions, and escalations while maintaining a positive customer experience.

Responsibilities

• Monitor and dispatch in a time-efficient and cost-effective manner.
• Transmit concerns or issues to the Customer Service Manager.
• Collaborate with drivers, carriers, and internal stakeholders to ensure timely deliveries.

Skills

Customer service

Dispatch experience

Communication

Problem solving

Multitasking

Tools

E-Courier

MS Office

Job description

SDS Rx, Powered by DHL, is seeking a Dispatcher for the night shift to monitor and dispatch patient-focused deliveries with accuracy and efficiency. The role emphasizes timely updates to customers and escalation handling to maintain service levels.

Ideal candidates have strong communication skills, 2+ years in dispatch or related fields, and proficiency with dispatch platforms such as E-Courier. Join a team dedicated to reliable, safe, and compliant logistics support.