Night Desk Clerk – Residence Hall Support

University of North Texas - Denton; Denton (TX); Sur place; USD 29 000 - 35 000; Plein temps

Résumé du poste

The University of North Texas is seeking an Office Support Assistant (Night Desk Clerk) to manage the front desk at the Residence Hall Operations. This full-time, night-shift position provides a welcoming, safe environment for residents and supports on-call staff with reporting and administrative tasks.

You will maintain keys inventory, update rosters for emergencies, monitor security feeds, and deliver courteous customer service to residents and staff.

Qualifications

• High school diploma.
• Strong customer service skills.
• Knowledge of Microsoft Office.
• Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others.
• Ability to keep records, to assemble and organize data, and to prepare and submit reports in acceptable formats.

Responsabilités

• Maintains a physical and active desk presence and monitors security feeds and doorways; interacts with students and staff.
• Provides welcoming, reliable and professional customer service.
• Maintains accurate inventory of residence hall keys and updates roster records for emergencies.
• Responds to crises and maintenance issues with proper documentation and follow-up.

Connaissances

Customer service

Microsoft Office

Multitasking

Record keeping

Data organization

Report writing

Confidential tasks

Interpersonal skills

Formation

High school diploma

Description du poste

The University of North Texas is seeking an Office Support Assistant (Night Desk Clerk) to manage the front desk at the Residence Hall Operations. This full-time, night-shift position provides a welcoming, safe environment for residents and supports on-call staff with reporting and administrative tasks.

You will maintain keys inventory, update rosters for emergencies, monitor security feeds, and deliver courteous customer service to residents and staff.