Overnight Desk Clerk, Residence Hall Support

University of North Texas System; Denton (TX); On-site; USD 29,000 - 35,000; Full time

Job summary

The University of North Texas System is seeking an Office Support Assistant (Night Desk Clerk) to work at the front desk in the UNT Housing/residence halls in Denton. This role serves the full-time staff at night, delivering a welcoming, safe environment and escalating crises or maintenance issues to on-call staff while providing customer support and administrative follow-up.

Requirements include a high school diploma and strong customer service, with proficiency in Microsoft Office.

Qualifications

• High school diploma is required.
• Strong customer service skills and ability to handle multiple tasks are essential.
• Knowledge of Microsoft Office is required.

Responsibilities

• Maintains a security-aware front desk presence and monitors for safety.
• Provides friendly, professional customer service to residents and staff.
• Keeps accurate inventory of residence hall keys and updates rosters for emergencies.
• Responds to crises and maintenance issues with proper documentation and follow-up.

Skills

Customer service

MS Office

Multi-tasking

Record keeping

Data organization

Confidential tasks

Interpersonal relations

Policies & procedures

Education

High school diploma

Job description

The University of North Texas System is seeking an Office Support Assistant (Night Desk Clerk) to work at the front desk in the UNT Housing/residence halls in Denton. This role serves the full-time staff at night, delivering a welcoming, safe environment and escalating crises or maintenance issues to on-call staff while providing customer support and administrative follow-up.

Requirements include a high school diploma and strong customer service, with proficiency in Microsoft Office.