Night Crew Team Leader

Giant Eagle, Inc.; Streetsboro (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Giant Eagle, Inc. is seeking a Night Team Leader to manage Overnight Team operations across Center Store, Prepared Foods, Produce, Bakery and Meat. You will uphold department records, standards and coaching for growth while maintaining guest service and operational performance.

The role emphasizes leadership, training, and the development of a diverse, inclusive team, ensuring safety and excellence in guest experience and store results.

Qualifications

• Experience in retail leadership or supervision is required or encouraged.
• High school diploma or equivalent required; further certification varies by department.
• Previous coaching or peer training experience is helpful for progression and maintaining standards.

Responsibilities

• Interview, select and train Team Members.
• Direct the work of Team Members to ensure smooth operations.
• Appraise Team Members’ productivity and efficiency for promotions or changes in status.
• Handle Team Member issues including complaints.
• Discipline Team Members when needed.
• Plan the work for the department.
• Distribute or assign work among Team Members.
• Provide for team safety and store security.
• Manage the budget for the department or location.
• Manage inventory for the department or location.
• Monitor or implement compliance measures.

Skills

Leadership

Coaching

Team Training

Education

High school diploma or equivalent

Job description

Job Summary

Our Night Team Leaders are key players in managing the Overnight Team. These departments can include Center Store, Prepared Foods, Produce, Bakery and Meat. In addition to providing unparalleled guest service, you'll be the one we look to stay on top of department records, processes, standards and methods. Leaders are accountable for the operating performance of the department at all times. Be a Leader by representing the organization in a professional manner. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Coach Team Members on a regular basis with timely feedback — identify opportunities for development and coach for success.

Job Description

Experience Required: Retail work experience or Store Leader recommendation

Experience Desired: Retail leadership or supervisory experience; Successful performance as a Peer Trainer or other similar role; Successful performance as an in-store champion (e. g., safety, service, wellness) or similar role; Demonstrated product knowledge relevant to department; Satisfactory performance and discipline record

Education Desired: High school diploma or equivalent

Certification or Licensing Required: Varies by department

Lifting Requirement: Up to 50 pounds

Travel Required: None

Age Requirement: At least 18 years of age

Job Responsibilities

• Your principal, main, major or most important duty includes one or some combination of the following tasks:
• 1. interview, select and train Team Members;
• 2. direct the work of Team Members;
• 3. appraise Team Members’ productivity and efficiency for the purpose of recommending promotions or other changes in status;
• 4. handle Team Member issues including, but not limited to complaints;
• 5. discipline Team Members;
• 6. plan the work;
• 7. distribute or assign the work among Team Members;
• 8. provide for the safety and security of Team Members or the store;
• 9. manage the budget for your department or location;
• 10. manage inventory for your department or location; or
• 11. monitor or implement compliance measures
• Direct, oversee, and evaluate training provided to department Team Members to reduce turnover, promote efficiency and control labor costs.
• Provide motivational leadership to an amazing team by focusing on respect and by setting an exemplary example.
• Identify strengths and opportunities of the team and think strategically when making moves and scheduling.
• Develop future leaders, identify Team Members who are poised to rise through the ranks and remember our people are our best asset!
• Nurture an environment of inclusion and diversity, giving each Team Member a voice.
• Maintain safety as the top priority in all aspects of our work: for Team Members, for guests and for products.
• Inspire the team and our guests with a passion for food and a willingness to go the extra mile to provide the best product.
• Establish an ongoing communication plan with the team, ensuring that all Team Members are informed and prepared to put their best food forward!

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.