Night Conference Setup Specialist

Compass Group USA; Austin (TX); On-site; USD 16,531 - 19,286; Full time

Benefits offered by this job

Free meals

Uniforms provided

Laundering service

Job summary

Compass Group USA is hiring for a Night Banquet Houseman at the AT&T Hotel and Conference Center in Austin, TX. This full-time night position involves preparing meeting spaces and supporting event setup and guest services.

The role requires physical ability (lift up to 50 pounds), strong communication, and familiarity with Microsoft Office. Training and advancement opportunities are available within a hospitality-focused team.

Qualifications

• Previous customer service or houseman/porter experience preferred.
• Ability to lift up to 50 pounds.
• Working knowledge of Microsoft Office products.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.

Responsibilities

• Moves and places tables, chairs, and supply linens for each event in the conference center.
• S upplies and sets up items not included in the room (flipcharts, whiteboard, screens, etc.).
• Assists with conference room readiness to ensure rooms are equipped with proper materials.
• Provides prompt and detailed service as scheduled by management or by request.
• Maintains consistent phone and email communication with clients, guests, team members, and support departments.
• Offers assistance to clients and visitors throughout the building, including directions and escorting to conference rooms.
• Communicates with co-workers and service partners to ensure updated information is shared.
• Provides recommendations to planning managers regarding room setups and solutions for setup challenges.
• Conducts weekly site inspections of meeting rooms and contacts necessary departments for service items.
• Assists with basic audio visual equipment as needed.
• Maintains inventory of supplies and notifies supervisors when additional supplies are needed.
• Performs other duties as assigned.

Skills

Customer service

Hospitality

Event setup

Communication

Tools

Microsoft Office

Job description

Compass Group USA is hiring for a Night Banquet Houseman at the AT&T Hotel and Conference Center in Austin, TX. This full-time night position involves preparing meeting spaces and supporting event setup and guest services.

The role requires physical ability (lift up to 50 pounds), strong communication, and familiarity with Microsoft Office. Training and advancement opportunities are available within a hospitality-focused team.