Night Cleaning Manager | Lead & Inspect Elite Crews

City Wide Facility Solutions; Columbus (OH); Presencial; USD 25.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Descripción de la vacante

City Wide Facility Solutions in Columbus is seeking a Night Manager to lead and support cleaning crews in the Greater Columbus market. The role stresses coaching, problem solving, and maintaining high standards of service.

Two-week daytime training precedes the evening shift, with pay between $18 and $23 per hour based on experience. You will ensure contract compliance, manage inspections, and foster strong client relationships while working within a fast-paced environment.

Formación

• Fluent written and spoken English; Spanish or Portuguese fluency preferred.
• Organized and detail-oriented with strong follow-through.
• Excellent verbal and written communication skills.
• Experience coaching and guiding teams.

Responsabilidades

• Perform evening client site visits to ensure compliance with account scopes of work and company policies.
• Become an expert on the buildings and labor network in the assigned territory.
• Manage inspections, address complaints, and support new client starts to maintain high client satisfaction.
• Build strong working relationships with janitorial cleaning crews by communicating client priorities and collaborating on solutions.
• Communicate daily with the Facility Solutions Manager on issues needing immediate attention, including the nightly recap by email or phone.
• Ensure compliance with client policies and procedures and the proper use of approved cleaning tools and equipment.
• Coach and support cleaning crews through performance feedback, problem resolution, and ongoing training.
• Abide by the City Wide Columbus core values (Company, Client, Community, Communication, and Coaching), including a 2-hour response time for all internal communication and a 1-hour response time for all client communication.
• Perform additional duties as assigned.

Conocimientos

Leadership

Coaching

Communication

Organization

Detail-oriented

Fluent English

Spanish/Portuguese fluency

Educación

High school diploma or equivalent

Herramientas

Outlook

Smartphone

Descripción del empleo

City Wide Facility Solutions in Columbus is seeking a Night Manager to lead and support cleaning crews in the Greater Columbus market. The role stresses coaching, problem solving, and maintaining high standards of service.

Two-week daytime training precedes the evening shift, with pay between $18 and $23 per hour based on experience. You will ensure contract compliance, manage inspections, and foster strong client relationships while working within a fast-paced environment.