Night Cleaning Manager: Lead, Coach & Ensure Excellence

City Wide Facility Solutions; North Carolina; On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

City Wide Facility Solutions is seeking a Night Manager (Cleaning Supervisor) to lead cleaning crews across the Columbus market. The role focuses on ensuring client scopes of work are met and contracts are maintained.

Ideal candidates will have strong English skills, a high school diploma, and the ability to coach staff, address issues, and train teams in a fast-paced environment. Must be available for a two-week daytime training before starting the evening shift.

Qualifications

• High school diploma or equivalent experience in janitorial services.
• Fluent written and spoken English; fluency in Spanish or Portuguese highly preferred.
• Highly detail-oriented with excellent follow-through on commitments.
• Positive, outgoing, and strong at building relationships.
• Excellent verbal and strong written communication skills.
• Comfortable using a smartphone and Outlook email.

Responsibilities

• Perform evening client site visits to ensure compliance with scopes of work and policies.
• Become an expert on buildings and labor network in the territory.
• Manage inspections, address complaints, and support new client starts.
• Build strong relationships with janitorial crews and communicate client priorities.
• Report daily to the Facility Solutions Manager and provide nightly recap.
• Ensure compliance with client policies and proper use of cleaning tools.
• Coach crews through feedback, problem resolution, and training.
• Adhere to City Wide Columbus core values and response times.
• Perform additional duties as assigned.

Skills

Leadership

Coaching

Communication

Relationship building

Attention to detail

Fluent English

Spanish/Portuguese beneficial

Outlook email

Smartphone literacy

Education

High school diploma

Tools

Outlook

Job description

City Wide Facility Solutions is seeking a Night Manager (Cleaning Supervisor) to lead cleaning crews across the Columbus market. The role focuses on ensuring client scopes of work are met and contracts are maintained.

Ideal candidates will have strong English skills, a high school diploma, and the ability to coach staff, address issues, and train teams in a fast-paced environment. Must be available for a two-week daytime training before starting the evening shift.