Night Cleaner

Universal Studios; California; On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Complimentary admission

Tickets for friends

Discounts on food and merch

Employee events

Wellness programs

Growth opportunities

Resume workshops

Building friendships

Job summary

Universal Studios is seeking a Night Cleaner to join the overnight team. You will play a vital role in maintaining cleanliness across restaurant, kitchen, venue, retail, restrooms, and office spaces, starting roughly one hour after park closure.

The role emphasizes independent and collaborative work, accountability, attention to detail, and efficiency to uphold high cleanliness standards for both guests and staff.

Qualifications

• Must be 18 years old or older.
• Must be able to work overnight shifts.

Responsibilities

• Thoroughly cleaning the restaurants/kitchens, stocking towels and soap, sweeping and mopping floors with degreaser, removing mats, detailing walls, fixtures, doors, and counters, and scrubbing and waxing floors as assigned.
• Emptying trashcans across restaurants, kitchens, venues, stores, restrooms, offices, and warehouses; replacing liners as needed.
• Vacuuming, sweeping, mopping floors in various areas; dusting furniture, fixtures, and decor; removing gum and cleaning carpets in venues.
• Cleaning and disinfecting restrooms, wiping mirrors, stocking supplies, and addressing graffiti.
• Provide extraordinary guest service, answer questions, and assist guests; follow safety practices and Park guidelines; maintain a safe, welcoming environment.

Job description

As a theme park built around a working movie studio, we’re all about lights, camera, action. Working with us means thriving in a fast-paced environment as we work as a team to create a seamless experience for our guests. From Attractions, to Parking, to Wardrobe, to Park Services, and more, here you can be part of a team that helps make memorable moments for our guests each and every day. Join us for a once in a lifetime opportunity.Join our dedicated overnight team as a Night Cleaner, where you’ll play a vital role in maintaining the cleanliness and appearance of the park’s facilities. Starting approximately one hour after park closure, this fast-paced role involves thoroughly cleaning and sanitizing a variety of areas, including restaurants, kitchens, attraction venues, break rooms, retail stores, restrooms, administrative offices, and warehouse buildings. Working both independently and collaboratively with team members, you’ll demonstrate accountability, attention to detail, and efficiency to uphold the highest cleanliness standards. Your efforts will ensure a pristine and welcoming environment for guests and employees to enjoy each day.

Benefits:

• Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
• Earn complimentary tickets for your friends and family
• Discounts on food and merchandise
• Special events for employees (preview nights for new attractions/events)
• Building lifelong friendships
• Resume building workshops
• Growth opportunities
• Wellness programs

Responsibilities:

• Responsible for thoroughly cleaning the restaurants/kitchens, which includes stocking the towel and soap dispensers in the sanitary stations; sweeping, mopping floors with degreaser and after mopping hosing down the kitchen floors; remove the mats for cleaning; and detailing the walls, light fixtures (including fans), doors, counters, restaurant signs, and serving areas. Scrub, strip and wax floors as assigned.
• Empty all trashcans in the restaurants/kitchens, attraction venues, retail stores, break rooms, restrooms, administrative buildings and warehouses. Remove the trashcan liners for cleaning or replace the liners, and compact the trash.
• Vacuum/sweep and mop floors in the attraction venues, retail stores, break rooms, administrative buildings and warehouse and when assigned scrub, strip and wax floors.
• Dusting furniture, light fixtures, handrails, props, etc. and removing gum and cleaning carpets in the attraction venues.
• Responsible for thoroughly cleaning and disinfecting the restrooms which includes wiping mirrors and countertops, sweeping and mopping/scrubbing floors, scrubbing toilet bowls and urinals, etc. Removing any graffiti from walls and bathroom stalls. Stocking and filling paper towels, toilet paper, cover seats, air freshener, and soap dispensers/containers.
• Promotes and provides extraordinary guest service for both internal and external guests; answers questions and offers information in a courteous manner. Seeks to provide assistance to guests.
• Understand and demonstrate the proper use of safety practices and ensure department standards are maintained and safety policies for the Park are upheld.
• Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols.
• Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
• Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
• Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages.
• Perform other duties as assigned.

Qualifications:

• Must be 18 years old or older
• Must be able to work overnight shifts

Job Demands:

• Must be able to walk or stand for extended periods of time
• Must regularly lift and/or move up to 25lbs, frequently lift and/or move up to 25 lbs with assistance
• The noise level is generally moderate to high
• Team Members are subject to a variety of weather conditions, including but not limited to: heat, sun exposure, cold, and inclement weather. Depending on the assigned location, work can be almost exclusively outdoors

Schedule:

• Must be available to work at least 4 days per week throughout the peak seasons to include a rotation of mornings, evenings, weekends, and holidays

Pay:

• $20.91 per hour

Additional Information:

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

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