Night Auditor: Warm Front Desk Lead with Shift Differential

IHG Hotels & Resorts; Atlanta (GA); Presencial; USD 22.000 - 26.000; Jornada completa

Descripción de la vacante

Crowne Plaza in Atlanta is seeking a Front Desk Night Audit to greet guests, process check-ins/outs, manage reservations, and handle cash and credit transactions while delivering warm, unforgettable service.

The role requires strong communication, basic math, and a friendly, professional demeanor; previous front desk or guest services experience is preferred; night shifts and weekend availability are expected.

Formación

• Front desk experience or guest service background preferred.
• Strong communication and basic math skills.
• Ability to work night shifts, weekends and holidays.
• Professional and friendly demeanor.

Responsabilidades

• Be the warm welcome that kicks off a memorable guest experience.
• Acknowledge IHG Rewards Club members and returning guests in person or on the phone.
• Handle cash and credit transactions with accuracy.
• Check guests in and out, issue room keys, and manage safety deposit boxes.

Conocimientos

Communication skills

Problem-solving

Fluency in local language

Literate and tech-savvy

Flexibility

High school diploma

College degree (bonus)

Front desk experience (1 year)

Educación

High school diploma or equivalent

College or university degree (bonus)

Descripción del empleo

Crowne Plaza in Atlanta is seeking a Front Desk Night Audit to greet guests, process check-ins/outs, manage reservations, and handle cash and credit transactions while delivering warm, unforgettable service.

The role requires strong communication, basic math, and a friendly, professional demeanor; previous front desk or guest services experience is preferred; night shifts and weekend availability are expected.