Overnight Front Desk & Night Audit Specialist

Davidson Hospitality Group; North Atlanta (GA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Job summary

FORTH Hotel and Club, Atlanta’s vibrant destination, seeks a dedicated Night Auditor to manage overnight front desk operations, check-ins and check-outs, and guest payments with accuracy and courtesy.

The role emphasizes problem-solving, attention to detail, and the ability to multi-task in a fast-paced hotel environment while ensuring guest safety and satisfaction during night hours.

Qualifications

• Prior cash handling experience required.
• High school diploma or equivalent.
• 1-2 years of experience as a Night Auditor or in a similar role preferred.
• Strong attention to detail and ability to multitask.
• Excellent communication and problem-solving skills.
• Read, write and speak English fluently.
• Ability to work independently with minimal supervision.
• Strong computer skills.
• Ability to work flexible hours including overnights, weekends, and holidays.

Responsibilities

• Perform front desk duties such as guest check-ins and check-outs during the night shift.
• Process guest payments and maintain accurate records.
• Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies.
• Assist guests with inquiries, requests, and any issues that may arise during the night.
• Ensure the safety and security of the hotel premises during overnight hours.
• Provide exceptional customer service and create a welcoming and positive atmosphere for guests.
• Collaborate with other departments to address guest needs and ensure a seamless guest experience.
• Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively.

Skills

Cash handling

Attention to detail

Communication

Problem solving

Computer literacy

English fluency

Education

High school diploma or equivalent

Tools

POS system

Job description

FORTH Hotel and Club, Atlanta’s vibrant destination, seeks a dedicated Night Auditor to manage overnight front desk operations, check-ins and check-outs, and guest payments with accuracy and courtesy.

The role emphasizes problem-solving, attention to detail, and the ability to multi-task in a fast-paced hotel environment while ensuring guest safety and satisfaction during night hours.