Night Auditor | Seven Sebring Raceway Hotel

Socket.dev; Sebring (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Shaner Hotels — Seven at Sebring Hotel in Sebring, Florida — seeks a Night Auditor to balance daily transactions and cover front desk shifts during audits. You will assist guests, process check-ins and check-outs, and ensure accurate reporting while maintaining exceptional service.

The role requires strong guest-service skills, reliable communication, and the ability to work nights, weekends, and holidays. A bilingual English/Spanish ability is a plus, with opportunities to grow within our

Qualifications

• High school diploma or equivalent.
• Minimum one year of customer service experience; previous hotel experience preferred.
• Bilingual English/Spanish a plus and ability to communicate clearly with guests and staff.

Responsibilities

• Attend to guest needs and ensure guest satisfaction.
• Balance revenue and expense transactions during the audit shift.
• Perform front desk duties during the audit, including check-ins/check-outs and reports.

Skills

Customer service

Guest communication

Bilingual English/Spanish

Computer experience

Education

High school diploma

Job description

• Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
• Handle guest complaints ensuring guest satisfaction.
• Process all check-ins and check-outs according to established hotel requirements.
• Adhere to payment, cash handling and credit policies/procedures.
• Generate, print, and distribute daily reports to designated departments/personnel.
• Other duties as assigned.

Responsibilities

The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.

Qualifications

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Computer experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Shaner Hotels has an exciting opportunity at our Seven at Sebring Hotel located in beautiful Sebring, Florida. Positioned directly adjacent to the legendary hairpin turn at Sebring International Raceway, our hotel offers a one-of-a-kind hospitality experience surrounded by the excitement and history of motorsports.

Whether guests are visiting for a race, business gathering, special event, or a relaxing Florida getaway, the Seven at Sebring delivers exceptional service, comfortable accommodations, and unforgettable views of the raceway. Our property features spacious guest rooms and suites, extensive meeting and event space for corporate gatherings and social celebrations, on-site dining, and unique spaces designed to bring people together.

With its distinctive location and commitment to outstanding guest experiences, the Seven at Sebring Hotel provides an exciting environment for hospitality professionals who enjoy creating memorable moments for every guest.

If you're passionate about hospitality and ready to grow your career, join Shaner Hotels at the Seven at Sebring Hotel and become part of a team dedicated to service excellence, teamwork, and delivering exceptional experiences in one of Florida's most unique destinations.