Night Auditor |Residence Inn| Mount Juliet TN

PM New Logo; Mount Juliet (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Hotel discounts

Food & Beverage discounts

Flexible schedules

Job summary

PM Hotel Group is seeking a Night Auditor for the Residence Inn in Mount Juliet, TN. This full-time on-site position involves managing hotel operations overnight, balancing financial paperwork, and ensuring excellent service for guests.

The ideal candidate has an Associate’s Degree or related experience, is a people-person, and must be flexible with schedules. The role requires effective communication and the ability to work under pressure. Benefits include excellent pay and hotel discounts.

Qualifications

• Associate’s Degree or six months to one year of related experience.
• Ability to work evening/overnight shifts.

Responsibilities

• Balancing paperwork, cash drawer, and deposits.
• Inputting data into front office systems and generating reports.
• Completing front desk duties including check-ins/outs.
• Answering guests’ questions about hotel services.

Skills

Strong computer skills

Customer service

Ability to work under pressure

Effective communication

Education

Associate’s Degree

Job description

Night Auditor |Residence Inn| Mount Juliet TN

Job Category: Front Desk

Requisition Number: NIGHT019087

• Full-Time
• On-site

Locations

Showing 1 location

Residence Inn Mt Juliet
5004 Crossings Cir
Mount Juliet, TN 37122, USA

Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking after the property’s balances from the previous day. Some of your nightly duties include:

• Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches
• Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests.
• Answer guests’ questions about the hotel services and amenities.

Where You’ve Been: We’re looking for someone with an Associate’s Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won’t be a great fit.

When You’re Here: Sometimes you’ll be behind the desk—but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.