Night Auditor-Residence Inn Downtown Bozeman

Level5 Hospitality; Bozeman (MT); On-site; USD 30,000 - 32,000; Full time

Job summary

Level5 Hospitality is hiring a Night Auditor for Residence Inn Downtown Bozeman. The role balances and reports on hotel operations to ensure accurate nighttime records and adherence to policies.

The Night Auditor will manage check-ins/outs, close nightly systems, generate audit reports, and support Front Office operations with a guest‑centric approach.

Qualifications

• High School diploma or equivalent; hotel experience preferred.
• Proficient with Microsoft Office or similar software.
• Excellent communication and organizational skills.
• Availability on weekends and/or holidays is required.

Responsibilities

• Perform all check-in and check-out tasks.
• Complete the Night Audit checklist each shift.
• Close PMS and POS systems daily and generate audit reports.
• Inform supervisor of issues needing immediate attention.
• Provide exceptional guest service at the front desk.
• Manage overnight Front Office functions and guest inquiries.
• Respond to guest complaints promptly and professionally.
• Create incident reports when needed.

Skills

Microsoft Office

Front Desk experience

Communication

Organizational skills

Weekend/holiday availability

Attendance & punctuality

Education

High School diploma

Tools

PMS systems

Point of Sale systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Night Auditor-Residence Inn Downtown Bozeman

Residence Inn Bozeman, Bozeman, MT, US

3 days ago Requisition ID: 1883

Salary Range: $22.00 To $23.00 Hourly

Welcome to Level 5 Hospitality! We are a team of diverse experts that came together to create a powerhouse in the hotel management space. This L5 lifestyle encompasses our values, ethics, mindset, and integrity. Our lifestyle drives performance to be a world class hospitality partner. We are high touch, results driven, collaborators with a shared commitment to innovation and creativity. Partner with Level5 Hospitality for a bold, refreshing, extraordinary experience. Let's Level Up!

Job Summary:

As a Night Auditor, you will audit, balance and report on various areas of the hotel to provide accurate, timely information and to ensure the hotel is following hotel policies and procedures. Your goal is to provide Level5 Hospitality and service for each and every guest.

Duties/Responsibilities:

• Perform all check-in and check-out tasks
• Complete the Night Audit checklist each shift
• Properly close all PMS and 'Point of Sale' systems daily, generate and maintain appropriate audit reports and reset all systems to the following day
• Inform the Front Office Manager or Manager on Duty of any problems that need immediate attention and/or action to ensure proper follow up
• Operate the front desk according to standard operating procedures and with exceptional guest service!
• Fulfill all Front Office functions during the overnight shift
• Know emergency procedures and how to respond accordingly after training by the Chief of Maintenance
• Complete daily reports, audit correspondence, as required by shift
• Receive and confirm credit cards for validity and acceptability
• Welcome guest upon their arrival and assign rooms
• Take incoming calls, online and in-person room booking requests, and answer questions about guests needs involving room rates, available rooms, amenities, and special requests
• Manage online and phone reservations
• Respond to guest complaints in a timely and professional manner
• Create incident reports for guest injuries/issues when required
• Maintains a high standard of personal appearance and grooming, which includes compliance with the dress code policy
• Performs other related duties as required by Manager/Supervisor

Required Skills/Abilities:

• Proficient in Microsoft Office Suite or similar software
• Previous work experience as a Hotel Front Desk Agent preferred
• Excellent communication and organizational skills
• Flexibility with shifts and scheduling
• Must be available weekends and/or occasional holidays
• Must have reliable transportation to and from work
• Must have stellar attendance and punctuality

Education and Experience:

• High School diploma and/or experience in a hotel or related field preferred
• Basic accounting and bookkeeping experience