Night Auditor & Reservations Specialist

Concord Hospitality - Courtyard by Marriott; Pittsburgh (Allegheny County); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition assistance

Discounted rooms

Training programs

Job summary

Concord Hospitality's Courtyard by Marriott location in Pittsburgh is seeking a Night Auditor / Reservationist to deliver exceptional guest service across the front office, reservations, and nightly financial operations. The role blends daytime reservations with overnight audit duties, requiring reliability, attention to detail, and the ability to work independently.

The position offers full-time hours, on-site shifts, and a compensation range of $20 to $22 per hour, with final offers based on

Qualifications

• Experience in hotel front desk, reservations, or night audit preferred.
• Strong customer service and communication skills.
• Excellent attention to detail and accuracy.
• Comfortable working independently during overnight hours.
• Able to handle financial transactions and balance daily activity.
• Familiarity with hotel reservation and PMS systems.

Responsibilities

• Answer calls and assist guests with reservations, questions, and requests.
• Take, modify, and cancel reservations with accuracy.
• Manage room availability and assignments.
• Check guests in and out in a courteous manner.
• Balance daily financial transactions and hotel accounts.
• Prepare Night Audit reports and financial reconciliations.
• Coordinate with other departments to fulfill guest requests.
• Process wake-up calls and maintain service standards.
• Maintain professional and organized nighttime/daytime operations.

Skills

Customer service

Communication

Attention to detail

Independence

Overnight work

Multitasking

Tools

PMS (Property Management System)

Reservation software

Job description

Concord Hospitality's Courtyard by Marriott location in Pittsburgh is seeking a Night Auditor / Reservationist to deliver exceptional guest service across the front office, reservations, and nightly financial operations. The role blends daytime reservations with overnight audit duties, requiring reliability, attention to detail, and the ability to work independently.

The position offers full-time hours, on-site shifts, and a compensation range of $20 to $22 per hour, with final offers based on