Night Auditor - PT

Marcus Corporation; Palm Desert (CA); Presencial; USD 23.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Room discounts at Marcus Hotels &?

Insurance benefits

401k with employer match

Early wage access

Paid time off

Descripción de la vacante

Marcus Hotels & Resorts, part of The Marcus Corporation, seeks a Front Desk Associate at HOTEL PASEO in Palm Desert. Responsibilities include checking guests in/out, auditing POS revenue, and balancing daily totals while handling cash and guest inquiries with courtesy.

The role requires accounting knowledge, Excel proficiency, attention to detail, and strong customer service. On-site position with growth opportunities within Marcus Hotels & Resorts.

Formación

• Knowledge of accounting operations including accounts receivable/payable.
• Basic mathematical skills and ability to operate a 10-key by touch.
• Ability to handle guest concerns with empathy and provide proactive solutions.
• Access to and accurate input of information using revenue reporting software.
• Excellent telephone etiquette and clear communication.
• High school diploma or equivalent required.
• Cash handling experience preferred.
• Attention to detail and accurate work balance daily totals.

Responsabilidades

• Check guests in and out of rooms.
• Prepare daily food and beverage revenue report data by auditing POS revenue, covers, servers' fees, tips, and settlements.
• Run audit reports from Front Office PMS, Credit Card system, and POS reports.
• Input revenue/expenses/allowances on PC to generate daily reports.
• Balance revenue and settlement accounts nightly and reset system for next day operations.
• Take room service orders, process in POS, and deliver to guests.
• Maintain cash handling accuracy and House Bank.
• Maintain cleanliness and personal hygiene; perform other duties as assigned.

Conocimientos

Accounting knowledge

Excel

10-key by touch

Customer service

Telephone etiquette

Cash handling

Attention to detail

Balancing daily totals

Problem solving

Educación

High school diploma or equivalent

Herramientas

Excel

Revenue reporting software

POS system

Descripción del empleo

Description

Part of the Milwaukee-based Marcus Hotels & Resorts portfolio, HOTEL PASEO offers guests a distinctive desert retreat featuring 150 thoughtfully designed guest rooms and suites, many showcasing breathtaking views of the San Jacinto Mountains and palm-lined landscape. Guests can unwind by our resort-style pool and on-site spa, explore the area on complimentary bicycles, and enjoy inspired dining at Larkspur Grill, Lemon Drop Pool Bar or Café Paseo. Located along world-renowned El Paseo, our boutique hotel places guests’ steps from premier shopping, art galleries, acclaimed restaurants, and vibrant nightlife while serving as the perfect gateway to Palm Springs and the Coachella Valley.

Essential Functions:

• Check guests in and out of rooms.
• Prepare daily food and beverage revenue report data by auditing POS revenue, covers, and servers' fees, tips paid out and settlements.
• Run audit reports from the Front office PMS, Credit Card system, and POS reports.
• Make corrections and adjustments and handle all computer problems that might occur throughout their shift.
• Input on the PC revenue/ expenses/ allowances to generate the daily reports.
• Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
• Perform other duties and responsibilities asked for by the Front Office based upon department needs.
• Take room service orders, process in POS system, prep and deliver food to guests.
• Cash handling accuracy including responsibility for House Bank.
• Maintain cleanliness, sanitation and personal hygiene.
• Performs additional duties as assigned.

Position Requirements:

• Knowledge of accounting operations to include all aspects such as accounts receivable, accounts payable, Excel spreadsheet, etc.
• Basic mathematical skills and ability to operate a 10- key by touch.
• Ability to effectively deal with guest concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Ability to access and accurately input information using corporate revenue reporting software.
• Must have excellent telephone etiquette skills.
• High school diploma or equivalent required.
• Cash handling experience preferred.
• Must pay close attention to detail.
• Ability to produce high-quality accurate work consistently and on time.
• Accurately balance work daily totals of hotel.

What's in it for you?

• Room discounts at Marcus Hotels & Resorts and Marriott worldwide locations
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Paid time off
• Medical, dental, and vision insurance (offered after1 monthof employment), company-paid life insurance, employeeassistanceprogram offers for full-time associates
• 401k with employer match
• Ability to grow your career and transfer from one property to another
• Early wage access
• Free parking
• And more!

Pay Estimate:

starting at $20.60 p/hour

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 18 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

We are an equal opportunity employer andmaintainadrug freework place. This organization us es E-Verify to confirm employment eligibility in the US.