Night Auditor - PT

Westmont Hospitality; Omaha (NE); On-site; USD 19,000 - 30,000; Full time

Job summary

The DoubleTree by Hilton Downtown Omaha is seeking a Night Audit who will work largely without supervision, closing out the day and assisting with guest check-ins during non-traditional hours. A proactive, responsive and caring attitude helps ensure smooth operations.

The ideal candidate will have hotel experience and knowledge of accounting operations, the ability to input data on a moderately complex computer, and excellent English communication and telephone etiquette.

Qualifications

• Hotel experience is required.
• Knowledge of accounting operations including AR/AP and related processes.
• Ability to input and retrieve information using a moderately complex computer system.
• Strong English communication skills, both spoken and written.
• Excellent telephone etiquette and professional guest interaction.

Responsibilities

• Prepare daily revenue and audit reports for the day.
• Run audit reports and journals.
• Make corrections and adjustments as needed and troubleshoot system issues during shift.
• Input revenue/expenses/allowances for daily reports.
• Balance revenue and settlement accounts nightly and reset system for next day.
• Ensure reports and backup vouchers are complete and filed properly.
• Review and correct discrepancies in Front Desk System.
• Coordinate with front desk and F&B closing to ensure smooth file maintenance and totals reset.
• Greet guests with a friendly welcome and provide accurate information as needed.
• Perform any-related duties as requested by management.

Skills

Hotel experience

Accounting basics

Computer literacy

English communication

Telephone etiquette

Tools

Micros POS system

Job description

The DoubleTree by Hilton Downtown Omaha is currently searching for talented individual with a hospitality attitude who truly want to make a difference every day! If you are looking to make a difference, we want to talk to you!

As the Night Audit, you are essentially working without management supervision, so your responsibility is seen as even greater as you assist in closing out the business for the day, as well as checking guests in and out during non-traditional hours. Being proactive, responsive, and caring will make all the difference. If you enjoy working semi-independently with others and have a winning personality and a high sense of responsibility, this role is perfect for you!

Some Of Your Responsibilities Include

• Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to break down revenue, covers, server tips paid out, and settlements by type and cashier.


• Run audit reports/journals.


• Make corrections and adjustments and handle all computer problems that might occur throughout their shift.


• Input revenue/expenses/allowances to generate the daily reports


• Balance all revenue and settlement accounts nightly, maintain files, and reset the system for next-day operations.


• Ensure all reports and backup vouchers are complete and filed properly.


• Review and correct discrepancies in the Front Desk System.


• Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next-day operations.


• Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as outlet hours and local attractions per Front Desk Agent job descriptions.


• Perform any related duties as requested by the manager.

The ideal candidate for this position

• Hotel experience is required.


• Knowledge of accounting operations to include all aspects such as accounts receivable accounts payable, etc.


• Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer, and providing positive and proactive solutions.


• Ability to access and accurately input information using a moderately complex computer.


• Ability to read, write and speak English sufficiently to understand and communicate with employees and guests. Must have excellent telephone etiquette skills.


• Hearing and visual ability to observe and detect signs of emergency situations.

EOE/M/F/D/V