Night Auditor: Proactive Front Desk Specialist (PT)

Hyatt; Raleigh (NC); On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Medical, dental, and vision plans

401K options

Tuition assistance

Discounted room rates

Job summary

A hotel management company is seeking a dedicated front desk associate in Raleigh, NC. This part-time overnight role involves checking in and out guests, processing payments, and ensuring a safe environment. Ideal candidates will possess strong customer service skills, attention to detail, and the ability to work independently. Competitive wage of $16/hour with potential benefits for full-time schedules. Join a team that values a positive culture and personal development.

Qualifications

• Proven ability to handle guest complaints and ensure satisfaction.
• Experience with cash handling and credit card transactions.
• Knowledge of hotel emergency procedures.

Responsibilities

• Process credit card transactions and manage payments.
• Handle phone system and assist in transferring calls.
• Perform check-in and check-out procedures.
• Maintain overall lobby appearance.

Skills

Proactive demeanor

Customer service skills

Attention to detail

Ability to work independently

Job description

A hotel management company is seeking a dedicated front desk associate in Raleigh, NC. This part-time overnight role involves checking in and out guests, processing payments, and ensuring a safe environment. Ideal candidates will possess strong customer service skills, attention to detail, and the ability to work independently. Competitive wage of $16/hour with potential benefits for full-time schedules. Join a team that values a positive culture and personal development.