Night Auditor - Part-Time

Sage Hospitality Group; Denver (CO); On-site; USD 23,866 - 33,992; Part time

Benefits offered by this job

Paid sick time

401(k) program with employer match

Employee discounts on hotels and restaurants

Job summary

Sage Hospitality Group in Denver, Colorado is seeking a part-time hotel auditor to balance and report on various hotel operations, ensuring accuracy and guest satisfaction. The ideal candidate should have a high school education and strong communication skills. Responsibilities include auditing food and beverage outlets, handling guest inquiries, and completing check-in/check-out procedures.

Benefits include tips, paid sick time, a 401(k) program, and employee discounts.

Qualifications

• Accounting background preferred, but not required.
• Ability to compile facts and figures.
• Moderate hearing required to communicate with guests.

Responsibilities

• Audit, balance and report on food and beverage outlets.
• Run night audit final after ensuring all revenues are in balance nightly.
• Facilitate guest departure by closing accounts.

Skills

Ability to operate personal computer

Telephone and guest relations etiquette

Excellent communication skills

Education

High school education or equivalent experience

Tools

Cash register

Calculator

Job description

Job Overview

Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Respond in a professional and courteous manner to arriving, departing and in‑house guests by providing accurate and timely information and services. Respond to telephone and in‑person inquiries regarding reservations, hotel information and guest concerns.

Availability on Weekends including Fridays is required for this role.

Responsibilities

• Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
• Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
• Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.
• Balance and close all bank ticket codes, daily.
• Run night audit final after insuring all revenues are in balance nightly.
• Greets and completes established check‑in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.
• Facilitates guest departure (check‑out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
• Maintains good customer relations by keeping abreast of all in‑house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on the telephone.
• Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake‑up calls and paging guests to provide guests with timely and efficient service.
• Perform the duties of a Front Desk Clerk including express checkouts.

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Accounting background preferred, but not required.

Knowledge/Skills

• Ability to operate personal computer, cash register and calculator.
• Ability to compile facts and figures.
• Telephone and guest relations etiquette and skills.
• Moderate hearing required to communicate with guests.
• Excellent vision required for viewing of CRT screen.
• Excellent speech communication skills required to communicate with guests over the telephone.
• Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 90% of shift is standing, bending/kneeling - repeated bending and kneeling required while filing.
• Mobility - must be able to reach all areas of hotel to assist clients.
• Prolonged standing.
• Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

Prolonged standing at indoor, thermostatically climate‑controlled work station under fluorescent lighting. Work inside 95%

Benefits

Part Time Hourly Roles

• Supplemental Pay: Tips
• Paid sick time
• Eligible to participate in the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
• Calm Health Application Subscription
• Employee assistance program
• Eligible to purchase Pet Insurance
• Great discounts on Hotels, Restaurants, and much, more

Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral

Salary

USD $21.00 - USD $21.00 /Hr.