Night Auditor - Part Time

Parks Hospitality Group; Cary (NC); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Discounts on hotel stays and dining

Team Member Recognition Program

Paid time off (PTO)

Job summary

Parks Hospitality Group is seeking a reliable Part Time Night Auditor for the Hilton Garden Inn Raleigh Cary. The role blends front desk tasks with overnight accounting to ensure accurate financial records and guest satisfaction during night hours.

You will reconcile daily transactions, post charges, process payments, and generate reports while providing exceptional service to guests and addressing inquiries with professionalism.

Qualifications

• High school diploma or equivalent requirement.
• At least 1 year of front desk or guest service experience in a hotel.
• Advanced knowledge of property management systems and front desk procedures.
• Ability to troubleshoot and resolve guest issues professionally.
• Strong communication skills and attention to detail.
• Hilton systems and M3 Accounting experience preferred but not required.

Responsibilities

• Perform night audit duties and reconcile daily transactions.
• Post charges to guest accounts and ensure correct postings.
• Process payments and record them accurately.
• Generate management reports (financials, occupancy, revenue).
• Handle guest check-ins/outs during the night shift with excellent service.
• Address guest inquiries and requests professionally.
• Answer phone calls promptly and provide accurate information.
• Conduct end-of-day procedures and balance accounts.
• Communicate important guest information to management/day shift.
• Resolve guest complaints and escalate when needed.

Job description

Join Our Team as aPart Time Night Auditor at theHilton Garden Inn Raleigh Cary

At Parks Hospitality Group, we are looking for a reliable and detail-oriented Night Auditor to oversee the hotel’s overnight operations. In this role, you will combine front desk duties with accounting responsibilities, ensuring that financial transactions are reconciled, and guest services are provided during the night shift. You will play a key role in guest satisfaction while maintaining accuracy in financial records.

What You’ll Do:

• Perform night audit duties, including reconciling all daily transactions and ensuring financial records are accurate.
• Post charges to guest accounts, such as room rates, taxes, and incidentals, ensuring correct postings.
• Process payments (cash, credit, and checks) and record them accurately.
• Generate reports for management, including financial summaries, occupancy statistics, and room revenue.
• Handle guest check-ins and check-outs during the night shift, providing exceptional service.
• Address guest inquiries and requests in a professional and efficient manner.
• Answer phone calls promptly, addressing guest inquiries and providing accurate information.
• Perform end-of-day procedures, verifying room availability, balancing accounts, and ensuring accuracy.
• Communicate important guest information or updates to management and the day shift.
• Resolve guest complaints and elevate issues to the appropriate department when necessary.

What You’ll Need:

• High school diploma or equivalent.
• At least 1 year of experience in a front desk or guest service role in a hotel.
• Advanced knowledge of property management systems and front desk procedures.
• Ability to troubleshoot and resolve guest issues professionally.
• Strong communication skills and attention to detail.
• Hilton systems and M3 Accounting experience preferred but not required.

Why You’ll Love Working Here:

• Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members.
• Paid time off (PTO) for all team members, because we value your well-being.
• Team Member Recognition Program to celebrate your achievements.
• Discounts on hotel stays and dining.
• Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.

About Us:

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.