Night Auditor - Overnight Guest Services & Revenue

Brandt Hospitality Group; Grand Prairie (TX); Hybrid; USD 19,000 - 25,000; Part time

Benefits offered by this job

PTO with immediate accrual

Hotel Discounts Worldwide

401(k) with immediate match

Double Time for Holidays Worked

Life Insurance

Job summary

Hireology Night Auditor position in Grand Prairie, TX, operates during overnight hours on a part-time basis. The role welcomes guests, books reservations, checks guests in/out, and manages cash and market transactions with high integrity.

The ideal candidate is friendly, independent, and capable of handling a fast-paced hotel environment while ensuring accurate records and excellent service.

Qualifications

• High School Graduate or GED required.
• Knowledge of front desk operations and procedures, guest services and hotel services.
• Proficiently speak, read, write, and comprehend the English language.
• Able to work independently and as part of a team.

Responsibilities

• Greet guests in a unique and personable way upon arrival.
• Book guest hotel reservations.
• Register guests to the hotel, verify reservation and payment information.
• Answer and route calls, take guest messages accurately.
• Promote the brand loyalty program and recognize members.
• Anticipate guests’ needs and respond promptly and professionally.
• Resolve guest complaints or escalate to management as needed.
• Manage cash drawer contents and transactions during shift
• Maintain accurate records including registration cards and reservation logs
• Process market and retail transactions for guests
• Provide information on hotel facilities and local attractions.

Skills

Front desk operations

Customer service

Cash handling

English language proficiency

Education

High School Diploma

Tools

MS Office

Job description

Hireology Night Auditor position in Grand Prairie, TX, operates during overnight hours on a part-time basis. The role welcomes guests, books reservations, checks guests in/out, and manages cash and market transactions with high integrity.

The ideal candidate is friendly, independent, and capable of handling a fast-paced hotel environment while ensuring accurate records and excellent service.