Night Auditor: Overnight Guest Experience & Finances

Bunkhouse

Houston (TX)

On-site

USD 22,000 - 34,000

Part time

6 days ago
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Benefits offered by this job

Medical
Dental
Vision
401K with company match
Free room nights
Discounted room rates
Free parking
Paid Time Off
Headspace wellbeing
Retail discounts

Job summary

Hotel Saint Augustine in Houston's Montrose district seeks a part-time Night Auditor to join our guest-centered team. You will ensure the same warm service overnight as during the day, balancing transactions and generating reports in our Property Management System.

You will assist guests with a friendly, professional approach while upholding brand standards and supporting overnight operations. Prior accounting exposure and strong communication are valued.

Qualifications

  • High School diploma or GED is required; college degree preferred.
  • Six months of related hospitality or service experience with accounting exposure.
  • Ability to read and interpret safety rules and procedures manuals.
  • Ability to speak effectively before groups of employees or guests.
  • Ability to create documents in Excel and Word.
  • Ability to understand other computer programs (e.g., Property Management System).
  • Math skills including addition, subtraction, multiplication, division and algebra using whole numbers.

Responsibilities

  • Complete all shift checklists and prepare night audit sections.
  • Generate accurate accounting reports within the Property Management System.
  • Balance shift banks and verify cash, card, and room charges across shifts.
  • Maintain accuracy in accounting and billing procedures.
  • Greet and assist guests during their stay with courtesy and professionalism.
  • Disseminate nightly audit packs to recipients and ensure reports are error-free.
  • Check guests in/out in a confident, professional manner and make reservations as needed.
  • Answer calls courteously and provide information about services and local attractions.
  • Escalate guest concerns to the supervisor and assist with corrective actions as needed.
  • Log discrepancies or security issues and participate in resolution.
  • Maintain a clean, organized, and inviting front desk area and follow safety procedures.
  • Attend relevant meetings and support overnight scheduling, including weekends and holidays.

Skills

Communication skills
Conflict resolution
Attention to detail
Guest service
Professional demeanor

Education

High School diploma or GED
College degree preferred

Tools

Property Management System
Excel
Word

Job description

Hotel Saint Augustine in Houston's Montrose district seeks a part-time Night Auditor to join our guest-centered team. You will ensure the same warm service overnight as during the day, balancing transactions and generating reports in our Property Management System.

You will assist guests with a friendly, professional approach while upholding brand standards and supporting overnight operations. Prior accounting exposure and strong communication are valued.

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