Night Auditor: Overnight Front Desk & Security Lead

Socket.dev; Providence (RI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision insurance (60+

401k with company match (90 days)

11 paid holidays

Paid vacation & personal days

Employee discounts at Ash hotels

Professional development

Overnight-friendly schedule

Job summary

Ash is seeking a reliable Night Auditor to safeguard our Providence property during overnight hours and support the day team with seamless operations.

You will manage front desk tasks, financial reconciliation, and security rounds, delivering courteous service to late-arriving and early-departing guests. This full-time role suits a night owl who values responsibility and independence.

Qualifications

• Previous hotel front desk or customer service experience preferred.
• Basic computer skills and ability to learn property management software.
• Strong math skills and attention to detail for financial reconciliation.
• Excellent written and verbal communications abilities.
• Problem-solving skills and calmness in emergencies.
• Physical ability to walk property during security rounds.

Responsibilities

• Welcome and check in late-arriving guests with warmth and professionalism.
• Process early morning checkouts and handle guest billing inquiries.
• Answer phone calls and respond to guest requests or concerns promptly.
• Assist guests with local recommendations, directions, and hotel information.
• Handle wake-up calls, maintenance requests, and emergencies.
• Maintain detailed logs of all guest interactions and incidents.

Skills

Front desk experience

Cash handling

Attention to detail

Communication skills

Security awareness

Tools

PMS software

Job description

Ash is seeking a reliable Night Auditor to safeguard our Providence property during overnight hours and support the day team with seamless operations.

You will manage front desk tasks, financial reconciliation, and security rounds, delivering courteous service to late-arriving and early-departing guests. This full-time role suits a night owl who values responsibility and independence.