Night Auditor & Overnight Front Desk Lead

druryhotels; Pigeon Forge (TN); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Career growth

Health and well-being

401(k)

Award-winning Workplace

Job summary

Drury Plaza Hotel in Pigeon Forge, Tennessee, is hiring for a front desk/guest services role. You will check guests in and out, promote dining and hotel programs, balance daily receipts, and handle cash with integrity.

The position may include assisting with breakfast setup, food service, and overnight coverage. A positive, service-oriented attitude and ability to work independently are essential for success at Drury Hotels.

Qualifications

• Requires ability to take written and verbal direction and speak English clearly.
• Requires ability to relate to the public in a warm, friendly manner.
• Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.

Responsibilities

• Performs front desk duties including checking guests in/out, promoting programs, and handling cash.
• Audits receipts from the previous day and balances entries; runs reports as needed.
• May assist with breakfast setup and food preparation or service.
• May work alone during overnight shifts and ensure guest safety and security.

Skills

Customer service

English fluency

Cash handling

Attention to detail

Multi-tasking

Hospitality

Job description

Drury Plaza Hotel in Pigeon Forge, Tennessee, is hiring for a front desk/guest services role. You will check guests in and out, promote dining and hotel programs, balance daily receipts, and handle cash with integrity.

The position may include assisting with breakfast setup, food service, and overnight coverage. A positive, service-oriented attitude and ability to work independently are essential for success at Drury Hotels.