Night Auditor - Nightly Revenue & Guest Services

Hei Hotels Inc.; The Woodlands (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Vacation and paid time off

401(k) plan

Hotel room discounts

Pet insurance

Job summary

The Westin at The Woodlands, part of HEI Hotels and Resorts, is seeking a Night Audit to maintain financial controls and ensure exceptional guest service during overnight hours. This pivotal role supports nightly operations, helps safeguard revenue accuracy, and contributes to a smooth front desk experience for guests and staff.

You will coordinate with Security and Housekeeping to uphold quality service, prepare daily revenue reports, balance accounts, and resolve system issues.

Qualifications

• Hotel experience preferred.
• Basic mathematical skills using a 10-key.
• Ability to handle guest and associate concerns professionally.
• Ability to input information accurately in a computer system.
• Strong verbal and written communication skills.

Responsibilities

• Prepare daily Revenue Report data by auditing POS tapes/journals to break down revenue, covers, fees and tips.
• Run audit reports from the front office system and POS.
• Make corrections and adjustments and resolve computer issues during the shift.
• Input revenue/expenses into the front office system to generate daily reports.
• Balance all revenue and settlement accounts nightly and reset systems for next day operations.
• Adhere to attendance rules and be available to work regularly.
• Perform other duties as assigned.

Skills

Hotel experience

Math skills

Guest service

Computer systems input

Communication

Tools

POS system

Job description

The Westin at The Woodlands, part of HEI Hotels and Resorts, is seeking a Night Audit to maintain financial controls and ensure exceptional guest service during overnight hours. This pivotal role supports nightly operations, helps safeguard revenue accuracy, and contributes to a smooth front desk experience for guests and staff.

You will coordinate with Security and Housekeeping to uphold quality service, prepare daily revenue reports, balance accounts, and resolve system issues.