Night Auditor

HEI Hotels & Resorts; Town Center (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical & Dental

Vision Insurance

Vacation & Holidays

401(k) Plan with matching

Hotel Room Discount

Job summary

The Westin at The Woodlands is seeking a Night Audit Clerk to maintain financial controls and ensure hotel-standards compliance during overnight hours. You will coordinate with Security and Housekeeping to deliver quality guest service.

You will prepare daily revenue reports, run front-office audits, balance revenue and settlements, and resolve system issues to ready the property for the next day. Prior hotel experience and solid math skills preferred.

Qualifications

• Basic mathematical skills required for accurate calculations.
• Ability to handle guest and associate concerns in a friendly, positive manner.
• Ability to input information using a moderately complex computer system.
• Strong verbal and written communication skills.

Responsibilities

• Prepare daily revenue reports by auditing tapes/journals to break down revenue, covers, tips, and settlements.
• Run audit reports from front office, POS, and accounting systems and correct any discrepancies.
• Balance revenue and settlement accounts nightly and reset systems for the next day.
• Assist with other hotel-night related duties as needed.

Skills

Math skills

Guest service

Computer input

Communication

Job description

About UsThe Westin at The Woodlands is perfectly located in The Woodlands Waterway Square. Walking distance to Market Street and Cynthia Woods Mitchell Pavilion, this hotel is the ideal destination for business guests and weekend leisure travelers. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.CompensationSalary Range: $17.00 - $17.00Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? NoOverviewPerform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.Essential Duties and ResponsibilitiesPrepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.Run audit reports/journals from the front office system, Point of Service and the computer.Make corrections and adjustments and handle all computer problems that might occur throughout the shift.Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.Comply with attendance rules and be available to work on a regular basis.Perform any other job-related duties as assigned.Qualifications and SkillsHotel experience preferred.Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.Ability to effectively deal with guest and associate concerns in a friendly and positive manner.Ability to access and accurately input information using a moderately complex computer system.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.