Night Auditor: Luxury Hotel Front Desk & Ledger

Sage Hospitality Group; Denver (CO); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, & vision insurance

Health savings account

Paid time off

401(k) with employer matching

Employee discounts

Complimentary parking

Tuition reimbursement

Employee referral program

Job summary

Hotel Clio, a Luxury Collection Hotel in Denver, seeks a friendly Front Desk Clerk to greet guests, handle check-ins/outs, and manage reservations with professional service. You will balance cash and process charges, using the PBX to answer calls and coordinate wake-up reminders, ensuring a seamless guest experience.

Strong communication, basic accounting knowledge, and the ability to operate a cash register and calculator are key.

Qualifications

• High school education or equivalent experience.
• Accounting background preferred, but not required.
• Ability to operate PC, cash register and calculator.
• Telephone and guest relations etiquette and skills.
• Excellent vision and hearing for daily reports and phone communications.

Responsibilities

• Greet guests and complete check-in procedures daily.
• Handle check-outs and close guest accounts.
• Respond to reservations and guest inquiries by phone and in person.
• Operate PBX and manage wake-up calls.
• Maintain guest relations with timely responses.

Skills

Cash handling

Communication

Customer service

Telephone etiquette

Data interpretation

Education

High school education

Tools

Cash register

Personal computer

Calculator

Job description

Hotel Clio, a Luxury Collection Hotel in Denver, seeks a friendly Front Desk Clerk to greet guests, handle check-ins/outs, and manage reservations with professional service. You will balance cash and process charges, using the PBX to answer calls and coordinate wake-up reminders, ensuring a seamless guest experience.

Strong communication, basic accounting knowledge, and the ability to operate a cash register and calculator are key.