Night Auditor - Live Hotel - Philadelphia

Live! Casino & Hotel Philadelphia; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading hotel in Philadelphia seeks a Night Auditor to ensure a seamless guest experience. Responsibilities include checking in guests, processing payments, and maintaining financial records. Ideal candidates will have strong communication skills and some experience in hospitality or retail. Join a dynamic team and enjoy various perks.

Benefits

Health Coverage

Retirement Options

Uniforms

Parking

Meal Discounts

Bonuses

Tuition Reimbursement

Discounts on Travel and Entertainment

Qualifications

• 1-3 years of experience in a hotel or high-end retail environment.
• Ability to comply with state gaming regulations.

Responsibilities

• Check in/check out hotel guests courteously and efficiently.
• Prepare a summary of cash, check, and credit card activities.
• Monitor and analyze financial and operational statistics.

Skills

Communication

Data Entry

Guest Inquiry Handling

Confidentiality

Teamwork

Education

High School Diploma or GED

Job description

Night Auditor - Live Hotel - Philadelphia

Apply within 1 week; be among the first 25 applicants.

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Why We Need Your Talents

Check in/check out hotel guests courteously and efficiently, providing service levels expected in a four-star property. Process all payments according to established hotel requirements. Provide information to guest or visitor inquiries. Work as part of the Front Office team to ensure a seamless guest experience. Check front office accounting records for accuracy, summarize, and compile information for the hotel's financial records daily. Track room revenue, occupancy percentages, and other front office operating statistics. Prepare a summary of cash, check, and credit card activities reflecting the hotel's daily financial performance. Post room charges and taxes to guest accounts, including transactions not posted during the day by the front office cashier.

• Maintain knowledge and comply with all hotel and departmental policies and procedures, including front and back of house operations.
• Post charges to guest accounts not yet posted or incurred during the night audit shift.
• Transfer charges and deposits to master accounts.
• Ensure charges are assigned to appropriate departments.
• Verify all front desk transactions are supported by documentation and signatures, correctly posted and allocated.
• Track room revenues, occupancy, check figures, postings, and documents for accuracy. Record, store, access, and analyze financial information. Prepare End of Day procedures following the Night Audit Checklist. Assist PBX with switchboard duties.

Overview

Repeat of the above responsibilities for clarity and emphasis.

Responsibilities

Maintain comprehensive knowledge of hotel features, services, room types, rates, promotions, house count, arrivals/departures, room availability, and scheduled activities.

• Ensure all policies and procedures are followed.
• Post and transfer charges as needed.
• Verify transaction support and accuracy.
• Monitor and analyze financial and operational statistics.

Qualifications

Skills required include excellent communication, data entry, guest inquiry handling, confidentiality, and ability to work under pressure. Must be able to work cohesively with a team.

A Few Must Haves

• High school diploma or GED; retail customer service experience is a plus.
• 1-3 years of experience in a hotel or high-end retail environment.
• Ability to comply with state gaming regulations, possibly requiring a license.

Perks We Offer You

• Health coverage, retirement options, uniforms, parking, meal discounts, bonuses, tuition reimbursement, and discounts on travel and entertainment.

Physical Requirements

• Lifting, pushing, pulling up to 20 lbs, bending, kneeling, walking, standing, sitting, climbing stairs.

Life at Live!

• High-energy casino environment, exposure to smoke, bright lights, and loud noises. Smoking is permitted.

Additional Details

• Entry level, part-time position in accounting/finance industry.