Night Auditor - Hampton Inn Newnan

Courtyard Marriott; Newnan (GA); On-site; USD 20,664,000 - 34,440,000; Full time

Job summary

Paramount Hospitality Newnan is seeking a Night Auditor who will warmly welcome guests, verify reservation details at check-in, and respond to requests during the night shift while acting as manager on duty. This role requires a calm, independent approach and a commitment to accuracy in nightly operations.

This position focuses on ensuring 100% guest satisfaction, maintaining precise records, and promoting Rewards Member benefits across Paramount's Newnan properties, contributing to a smooth

Responsibilities

• Welcomes guests and verifies reservation details during check-in, ensuring accuracy and efficiency throughout overnight operations.
• Acts as manager on duty during night hours, handling guest needs and coordinating with other staff as required.
• Promotes and provides outstanding recognition and benefits to all Rewards Members to enhance guest loyalty.

Job description

As a Night Auditor, you will have a direct impact on the overall experience of our hotel guests and be responsible for ensuring 100% satisfaction from the moment guests arrive at the hotel until they check out. The successful candidate must have a friendly and welcoming attitude with everyone. As a Night Auditor, you will primarily work independently and act as the manager on duty. Agent will be responsible for welcoming our guests and accurately verifying all information during the check in process and following up during check out as well as promoting and providing outstanding recognition and benefits to all our Rewards Members. This is the ideal position for someone who has a passion for guest service.

Paramount Hospitality Newnan is comprised of TownPlace Suites by Marriott Newnan, Home2 by Hilton Atlanta Newnan and Hampton Inn Atlanta/Newnan. Our Mission at Paramount Hospitality™ is to deliver experiences in a transparent manner that exceed expectations for our guests, owners, and team members.