Night Auditor

Workstream; Newnan (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Paramount Hospitality Newnan is seeking a Night Auditor who will greet guests, verify information during check-in, and ensure a smooth check-out while promoting our rewards program.

You will work mostly independently as the on-duty manager, delivering friendly, attentive service to every guest and supporting a seamless operation across TownPlace Suites, Home2 by Hilton Newnan and Hampton Inn Atlanta/Newnan in the Newnan area.

Qualifications

• Friendly and welcoming attitude.
• Ability to work independently.
• Experience in guest services preferred.

Responsibilities

• Greet guests during check-in and assist with verification of information.
• Escort guests through the check-out process and handle follow-up as needed.
• Serve as manager on duty as required to ensure smooth hotel operations.

Skills

Guest service

Job description

As a Night Auditor, you will have a direct impact on the overall experience of our hotel guests and be responsible for ensuring 100% satisfaction from the moment guests arrive at the hotel until they check out. The successful candidate must have a friendly and welcoming attitude with everyone. As a Night Auditor, you will primarily work independently and act as the manager on duty. Agent will be responsible for welcoming our guests and accurately verifying all information during the check in process and following up during check out as well as promoting and providing outstanding recognition and benefits to all our Rewards Members. This is the ideal position for someone who has a passion for guest service.

Paramount Hospitality Newnan is comprised of TownPlace Suites by Marriott Newnan, Home2 by Hilton Atlanta Newnan and Hampton Inn Atlanta/Newnan. Our Mission at Paramount Hospitality™ is to deliver experiences in a transparent manner that exceed expectations for our guests, owners, and team members.