Housekeepers/Room Attendants - Home2 Suites Newnan

Courtyard Marriott; Newnan (GA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Insurance

Paid vacation

Retirement plan

Job summary

Paramount Hospitality Newnan is seeking a dedicated Housekeeper to maintain cleanliness of assigned rooms and suites and report maintenance issues to uphold hotel standards.

Responsibilities include cleaning rooms, stocking supplies, greeting guests, and assisting coworkers as needed. Requires 1–2 years in hotel housekeeping and ability to follow safety procedures.

Qualifications

• Minimum 1-2 years’ experience in hotel housekeeping.
• Background and job reference check, drug screening.
• Ability to listen effectively and lead a team.
• Ability to work effectively both independently and as a team, delegate/manage/organize projects and priorities consistent with company objectives.
• Brand knowledge preferred.

Responsibilities

• Check maid cart for supplies and stock as needed (5%).
• Greet guests immediately with friendly/sincere acknowledgement (5%).
• Strip dirty linens and remove used amenities (10%).
• Clean rooms/suites including making beds, bathrooms, dusting, vacuuming, windows/tracks (65%).
• Report rooms as clean/available and report maintenance deficiencies to maintain standards (throughout).
• Replenish linen and guest amenities (10%).
• Respond to special guest requests (5%).
• Provide customer service about hotel services, activities, and local attractions.
• Assist co-workers as requested.

Skills

Punctuality

Physical stamina

Equipment operation

Reading room numbers

Guest communication

Cleanliness standards

Safety procedures

Job description

As a housekeeper, responsibilities include overall cleanliness of assigned rooms/suites and reporting maintenance deficiencies in order to maintain rooms/suites in compliance with standards.

Essential Functions

Average % of Time Function

5% Check maid cart for supplies, stock as needed.

5% Greet guests immediately with friendly/sincere acknowledgement.

10% Strip dirty linens / towels and remove used amenities from room/suite.

65% Clean rooms/ suites, as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming and washing windows / tracks. Reports rooms as clean and available. Reports maintenance deficiencies to maintain room in compliance with hotel standards.

10% Replenish linen and guest amenities.

5% Respond to special requests by guests (such as providing extra amenities or service time requests).

Supportive Functions

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company.

• Provide customer service to guests (internally/externally), including information about hotel services, activities, and local attractions
• Assist co-workers as requested

Other Duties

Assimilate into Paramount Hospitality Management (PHM) culture through understanding, supporting and participating in all elements of orientation and training. Demonstrate working knowledge of the service standards. Regular attendance in conformance with company standards is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Safety Requirements

OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:

• Latex and / or rubber gloves
• Safety glasses
• Safety belts
• Closed toe and heel shoes with rubber soles

Team members will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly to your Manager.

Exposures: In this job, you will be exposed to cleaning chemicals, vibrations, humidity, cold, heat, dust, and noise

Organizational Relationships

This position reports directly to the Executive

Housekeeper

Specific Job Knowledge, Skill & Ability

The individual must possess the following knowledge, skills

and abilities and be able to explain and demonstrate that he or she can perform

the essential functions of the job, with or without reasonable accommodation:

• Ability to arrive to work on time and when scheduled
• Physically able to move large objects such as: carts, large bags of linen, ironing board
• Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles
• Ability to read and recognize room/suite numbers
• Ability to communicate effectively with guests and team members verbally or in written form
• Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of suite
• Ability to follow all safety procedures/standards and able to recognize and act in emergency

Requirements

• Minimum 1-2 years’ experience in hotel housekeeping required
• Background and job reference check, drug screening
• Ability to listen effectively and lead a team
• Ability to work effectively both independently and as a team, delegate/manage/organize projects and priorities consistent with company objectives
• Brand knowledge preferred

Benefits

Benefits include competitive pay, insurance (medical, dental, vision), paid vacation, structured retirement plan, and a chance to work with a great team of motivated people.

Due to the nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel.

Paramount Hospitality Newnan is comprised of TownPlace Suites by Marriott Newnan, Home2 by Hilton Atlanta Newnan and Hampton Inn Atlanta/Newnan. Our Mission at Paramount Hospitality is to deliver experiences in a transparent manner that exceed expectations for our guests, owners, and team members.