Night Auditor & Guest Services Specialist

Fairfield Inn & Suites by Marriott South Bend at Notre Dame

South Bend (IN)

On-site

USD 30,000 - 40,000

Full time

14 days+

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Benefits offered by this job

Competitive wages
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Travel Discounts
Employee Assistance and Wellness Program

Job summary

A local hotel in South Bend, IN is seeking a Night Auditor to handle nightly account balancing and guest service tasks. The ideal candidate should have prior night audit or accounting experience, strong computer skills, and a high school diploma. This entry-level role includes responsibilities like preparing daily reports and addressing guest inquiries, offering competitive wages and various benefits including medical and paid time off.

Qualifications

  • Previous night audit/accounting experience or equivalent training required.
  • Must possess computer knowledge and arithmetic skills.
  • FSD certification required within 90 days of employment.

Responsibilities

  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Check guests in/out and perform Guest Service Agent tasks.
  • Respond to guest inquiries and resolve complaints.
  • Prepare and distribute daily reports.

Skills

Bookkeeping
Customer service
Attention to detail
Computer knowledge
Excel skills

Education

High School diploma or equivalent

Job description

A local hotel in South Bend, IN is seeking a Night Auditor to handle nightly account balancing and guest service tasks. The ideal candidate should have prior night audit or accounting experience, strong computer skills, and a high school diploma. This entry-level role includes responsibilities like preparing daily reports and addressing guest inquiries, offering competitive wages and various benefits including medical and paid time off.
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