Night Auditor & Guest Services Pro (11pm-7am)

myplace; Council Bluffs (IA); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Schedule

Direct Deposit

Cross-Training for other shifts

Growth Opportunities

Job summary

My Place Hotel-Council Bluffs is seeking a Night Auditor to support guests during the night shift. You will handle reservations, check-ins, check-outs, and accurately record charges for rooms, taxes, and store purchases, while maintaining front desk records and logs.

Responsibilities include addressing guest questions, concerns, and local information, performing Night Audit & Paperwork tasks, and assisting with cleaning and safety duties as needed.

Qualifications

• Strong communication skills for interacting with guests and colleagues.
• Basic computer skills to use hotel systems and recording tools.
• Ability to manage multiple tasks simultaneously and stay organized.
• Dependable, professional, and consistent in performance.
• Attention to detail when recording charges and guest information.
• Positive, customer-focused attitude essential for guest experience.

Responsibilities

• Provide warm, welcoming guest services for reservations, check-ins, and check-outs and record charges per policy.

Skills

Strong communication skills

Basic computer skills

Multi-tasking

Dependability & professionalism

Attention to detail

Positive customer attitude

Job description

My Place Hotel-Council Bluffs is seeking a Night Auditor to support guests during the night shift. You will handle reservations, check-ins, check-outs, and accurately record charges for rooms, taxes, and store purchases, while maintaining front desk records and logs.

Responsibilities include addressing guest questions, concerns, and local information, performing Night Audit & Paperwork tasks, and assisting with cleaning and safety duties as needed.