Night Auditor & Guest Experience Specialist

Autocamp; Joshua Tree (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health insurance options

401k with company match

Paid Time Off

Holiday pay

Pet insurance

Employee assistance program

Marketplace discounts

Job summary

AutoCamp is seeking a Night Auditor to join our outdoor hospitality team at the Joshua Tree property. You will greet guests, assist with registration and check-in/out, and handle billing inquiries with a friendly, solution-oriented approach.

The role supports seamless shift transitions and ensures accurate records for overnight operations. Ideal candidates bring customer service excellence, strong communication, and attention to detail.

Qualifications

• Experience delivering outstanding guest service and resolving issues calmly.
• Comfort with cloud-based apps and Google Suite proficiency preferred.
• Strong interpersonal skills and attention to detail in fast-paced hotel settings.

Responsibilities

• Greet guests warmly and assist with registration and check-in/out.
• Handle guest requests, billing inquiries, and issue resolution.
• Pre-register, manage reservations, and communicate policies to guests.
• Maintain clear handoffs between shifts and ensure information is updated.

Skills

Customer service

Relational skills

Attention to detail

Google Suite

Job description

AutoCamp is seeking a Night Auditor to join our outdoor hospitality team at the Joshua Tree property. You will greet guests, assist with registration and check-in/out, and handle billing inquiries with a friendly, solution-oriented approach.

The role supports seamless shift transitions and ensures accurate records for overnight operations. Ideal candidates bring customer service excellence, strong communication, and attention to detail.