Night Auditor – Outdoor Hospitality & Guest Experience

Schulte Hospitality Group; Joshua Tree (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine access

Health Insurance options

401k Plan

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts on events and more

Job summary

AutoCamp is seeking a dynamic Night Auditor to join our team in Joshua Tree, CA. This role supports a premier outdoor hospitality brand under Schulte Hospitality Group, ensuring seamless guest experiences after hours.

The Night Auditor will greet guests, handle registrations, manage check-ins/check-outs, and resolve inquiries while upholding brand standards and exceptional service. Competitive pay and opportunities for growth are offered within AutoCamp.

Qualifications

• Experience with cloud-based applications and Google Suite preferred.
• Strong relational and interpersonal skills for guest interactions.
• Highly detail-oriented with thoroughness in task execution.
• Excellent and attentive customer service mindset.

Responsibilities

• Greet guests warmly and professionally.
• Assist with registration and accommodation arrangements.
• Guide guests through check-ins/check-outs efficiently and according to policies.
• Collect and distribute messages for guests.
• Pre-register, block, and take reservations; apply rate structures and discounts as needed.
• Resolve guest inquiries and assist with local information and services.
• Resolve billing discrepancies when they arise.
• Process cancellations according to procedures.
• Ensure smooth handoff to the next shift and share pertinent information.
• Assist with any other duties as requested by a supervisor.

Skills

Cloud-based apps

Google Suite

Relational skills

Attention to detail

Customer service

Job description

AutoCamp is seeking a dynamic Night Auditor to join our team in Joshua Tree, CA. This role supports a premier outdoor hospitality brand under Schulte Hospitality Group, ensuring seamless guest experiences after hours.

The Night Auditor will greet guests, handle registrations, manage check-ins/check-outs, and resolve inquiries while upholding brand standards and exceptional service. Competitive pay and opportunities for growth are offered within AutoCamp.