Night Auditor & Guest Experience Specialist

Hyatt House; Austin (TX); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision, 401K with公司匹配

Free room nights and family rates

Generous Paid Time Off

Headspace wellbeing program

Retail discounts

Job summary

Hotel San José is seeking a Night Auditor to deliver the same guest experience during overnight hours as daytime front desk staff. You will perform accounting tasks, generate flawless reports, and ensure audits comply with property standards.

This role requires strong communication, conflict resolution, and attention to detail, with knowledge of the Property Management System and basic math. A hospitality background is preferred and on-site work is required at this boutique Austin property.

Qualifications

• High School diploma or GED; college degree preferred.
• Six months related hospitality or service experience with accounting experience.
• Ability to read and interpret safety rules and procedures manuals.
• Ability to speak effectively before groups of employees or guests.
• Proficient in Excel and Word.
• Familiar with Property Management System and related software.
• Basic math including addition, subtraction, and decimals.

Responsibilities

• Complete shift checklist and bucket check prior to night audit.
• Generate accurate accounting reports within the Property Management System.
• Balance shift banks and verify transactions across all payment methods.
• Maintain accuracy in accounting and billing procedures.
• Greet and assist guests promptly during overnight hours.
• Prepare and distribute nightly audit packs to recipients.

Skills

Communication

Conflict resolution

Attention to detail

Excel

Word

Property Management System

Education

High School diploma

GED

College degree preferred

Tools

Property Management System

Job description

Hotel San José is seeking a Night Auditor to deliver the same guest experience during overnight hours as daytime front desk staff. You will perform accounting tasks, generate flawless reports, and ensure audits comply with property standards.

This role requires strong communication, conflict resolution, and attention to detail, with knowledge of the Property Management System and basic math. A hospitality background is preferred and on-site work is required at this boutique Austin property.