Night Auditor — Guest Experience & Safety Champion

mcrhotels.com; Rogers (AR); On-site; USD 29,000 - 36,000; Full time

Job summary

Fairfield Inn & Suites Rogers is seeking a dedicated Night Auditor to join our team. The role involves overnight shifts from 11pm to 7am, with opportunities for additional desk shifts to reach full-time status. Emphasis is on hospitality, accuracy, and guest satisfaction across the hotel services.

The ideal candidate will demonstrate guest relations excellence, a friendly demeanor, and the ability to manage audits and security procedures with teamwork and professionalism.

Qualifications

• Experience in hospitality, service, consumer-facing environments preferred.
• Can-Do attitude and willingness to learn.
• Ability to follow guidelines and procedures.
• Ability to work under pace and pressure.
• Active listening and conflict resolution skills.
• Clear communication skills.
• Hospitality and guest service mindset.
• Must be 18 years or older.

Responsibilities

• Audit management: complete and send reports by overnight checklist time.
• Security: follow overnight security protocols to ensure safety.
• Incoming mail: receive and note all incoming mail as required per daily shift checklist.

Skills

Guest relations

Name usage

Guest satisfaction

Recovery

Hotel knowledge

Events support

Tech literacy

Phone etiquette

Job description

Fairfield Inn & Suites Rogers is seeking a dedicated Night Auditor to join our team. The role involves overnight shifts from 11pm to 7am, with opportunities for additional desk shifts to reach full-time status. Emphasis is on hospitality, accuracy, and guest satisfaction across the hotel services.

The ideal candidate will demonstrate guest relations excellence, a friendly demeanor, and the ability to manage audits and security procedures with teamwork and professionalism.