Night Auditor - Guest Experience & Night Operations

Concord Hospitality Enterprises; Greensboro (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision

Life insurance

Disability insurance

401(k) with match

Tuition assistance

Discounted room rates

Training & advancement

Job summary

Concord Hospitality Enterprises in Greensboro, NC is seeking a dependable Night Auditor to provide excellent guest service during the late shift and manage front desk operations. You will monitor hotel activity, balance nightly transactions, and maintain a safe environment for guests and staff.

This full-time role requires independence, attention to detail, and a proactive approach. Prior front desk or hospitality experience is preferred, with strong customer-service focus and growth

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Process credit card transactions and daily revenue for the property.
• Ensure laundry is completed for the business days.
• Ensure Common Areas are cleaned and maintained.
• Ensure regular internal property walks are completed throughout the shift.
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Maintain lobby appearance and assist with AM breakfast setup if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Skills

Attention to detail

Independent worker

Customer service

Professionalism

Job description

Concord Hospitality Enterprises in Greensboro, NC is seeking a dependable Night Auditor to provide excellent guest service during the late shift and manage front desk operations. You will monitor hotel activity, balance nightly transactions, and maintain a safe environment for guests and staff.

This full-time role requires independence, attention to detail, and a proactive approach. Prior front desk or hospitality experience is preferred, with strong customer-service focus and growth