Night Auditor & Guest Experience Lead

Island Hospitality Management, LLC.; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Healthcare

HSA/FSA plans

Dependent care FSA

Identity Theft Protection

Commuter benefits

Pet Insurance

PTO and Wellness Incentives

401(k) Match

Free room nights

Employee discounts

Career Growth program

Referral bonus

Job summary

Island Hospitality Management, LLC. in Pittsburgh is seeking a Night Auditor to oversee front desk operations and serve as a reference for guests and vendors. You will ensure smooth check-ins, accurate payments, and timely reporting during each shift.

The ideal candidate demonstrates professionalism, excellent communication, and the ability to thrive in a fast-paced environment, with flexible scheduling as needed to meet occupancy and business needs.

Qualifications

• Excellent guest service and communication skills.
• Ability to work in a fast-paced environment.
• Flexible scheduling availability.

Responsibilities

• Check-in/check-out hotel guests.
• Process payments according to established hotel requirements.
• Provide information and assistance to guests and vendors.
• Prepare all necessary reports during each shift for the management team.

Skills

Team player

Strong initiative

Problem solving

Guest service

Job description

Island Hospitality Management, LLC. in Pittsburgh is seeking a Night Auditor to oversee front desk operations and serve as a reference for guests and vendors. You will ensure smooth check-ins, accurate payments, and timely reporting during each shift.

The ideal candidate demonstrates professionalism, excellent communication, and the ability to thrive in a fast-paced environment, with flexible scheduling as needed to meet occupancy and business needs.