Night Auditor — Flexible Front Desk & Guest Services Lead

Island Hospitality Management; Mountain View (CA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Healthcare

HSA/FSA

Dependent care FSA

Identity Theft Insurance

Commuter benefits

Pet Insurance

PTO & Wellness Checks

EAP & Gym access

401(k) match

Family Leave

Job summary

Island Hospitality Management is seeking a Night Auditor to manage front desk operations and be a reference for guests and vendors. You will deliver professional, courteous service in a fast-paced environment with flexible hours based on occupancy.

Responsibilities include guest check-in/check-out, processing payments, providing information, and preparing shift reports for management. Team players with initiative will thrive in this role.

Qualifications

• Highly motivated team player with initiative and achievement drive.
• Capable of proactive problem solving and preventing issues.
• Ability to identify and correct potential security problems.
• Able to work alone and perform well under stress.
• Approachable and ready to assist guests with excellent service.

Responsibilities

• Check-in and check-out hotel guests.
• Process all payments according to hotel requirements.
• Provide information and assistance to guests and vendors.
• Prepare reports during each shift for management.

Skills

Team player

Problem solving

Security awareness

Independence

Guest service

Job description

Island Hospitality Management is seeking a Night Auditor to manage front desk operations and be a reference for guests and vendors. You will deliver professional, courteous service in a fast-paced environment with flexible hours based on occupancy.

Responsibilities include guest check-in/check-out, processing payments, providing information, and preparing shift reports for management. Team players with initiative will thrive in this role.