Night Auditor & Front Desk Lead — Guest Experience Overnight

Island Hospitality Management

Seattle (WA)

On-site

USD 36,000 - 48,000

Full time

14 days+
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Benefits offered by this job

Healthcare including Medical, Dental, 
Identity Theft Protection Insurance
Commuter benefits including transit & 
Pet Insurance
PTO and Payroll Incentives for Annual 
Employee Assistance Program Wellness 
401(k) Retirement plan - IHM Matches 1

Job summary

Island Hospitality Management is seeking a Night Auditor in Seattle to manage front desk operations during overnight hours and serve as a reference point for guests and vendors. You will project professionalism, communicate effectively, and thrive in a fast-paced environment.

Responsibilities include check-in/check-out, processing payments, guest/vendor assistance, and reporting for the management team. The role requires availability Friday–Sunday 11pm–7am and a strong patient, attentive service

Qualifications

  • Highly motivated team player with strong initiative and desire for achievement.
  • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
  • Readily available and approachable for all guests while providing excellent guest service.

Responsibilities

  • Check-in/Check-out hotel guests
  • Process all payments according to established hotel requirements
  • Provide information and assistance to all guests and vendors
  • Prepares all necessary reports during each shift for the management team

Skills

Team player
Initiative
Problem solving
Guest service
Communication

Job description

Island Hospitality Management is seeking a Night Auditor in Seattle to manage front desk operations during overnight hours and serve as a reference point for guests and vendors. You will project professionalism, communicate effectively, and thrive in a fast-paced environment.

Responsibilities include check-in/check-out, processing payments, guest/vendor assistance, and reporting for the management team. The role requires availability Friday–Sunday 11pm–7am and a strong patient, attentive service

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