Night Auditor & Guest Experience Lead

Homestead Midway Utah; Midway (UT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Teledoc service

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Davidson Hospitality Group is seeking a conscientious Night Auditor to join the team at Homestead in Midway, Utah. You will manage front desk duties, process guest payments, and run nightly audits to ensure accounts balance while maintaining a warm, safe environment for guests during overnight hours.

The role requires cash handling experience, a high school diploma, and the ability to work independently with strong communication and computer skills. Flexible overnight availability is a must.

Qualifications

• Prior cash handling experience is necessary.
• High school diploma or equivalent required.
• 1-2 years of experience as a Night Auditor or in a similar role preferred.
• Strong attention to detail and ability to multitask.
• Excellent communication and problem-solving skills.
• Read, write and speak English fluently.
• Ability to work independently with minimal supervision.
• Strong computer skills.
• Ability to work flexible hours including overnights, weekends, and holidays.

Responsibilities

• Perform front desk duties such as guest check-ins and check-outs during the night shift.
• Process guest payments and maintain accurate records.
• Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies.
• Assist guests with inquiries, requests, and any issues that may arise during the night.
• Ensure the safety and security of the hotel premises during overnight hours.
• Provide exceptional customer service and create a welcoming and positive atmosphere for guests.
• Collaborate with other departments to address guest needs and ensure a seamless guest experience.
• Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively.

Skills

Cash handling

Attention to detail

Communication

Multitasking

Independent work

Computer skills

Overnights

Flexible hours

Education

High school diploma or equivalent

Job description

Davidson Hospitality Group is seeking a conscientious Night Auditor to join the team at Homestead in Midway, Utah. You will manage front desk duties, process guest payments, and run nightly audits to ensure accounts balance while maintaining a warm, safe environment for guests during overnight hours.

The role requires cash handling experience, a high school diploma, and the ability to work independently with strong communication and computer skills. Flexible overnight availability is a must.