Night Auditor & Guest Experience Specialist

Socket.dev; Midway (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Teledoc service

Hotel Discounts

401K Match

Job summary

Davidson Hospitality Group in Midway, UT is seeking a Night Auditor to ensure smooth overnight operations. You will manage front desk tasks, process guest payments, and perform nightly audits while delivering exceptional guest service.

This role requires attention to detail, strong communication, and the ability to work independently during night hours; benefits include comprehensive medical coverage, dental/vision, Teledoc, hotel discounts, and more.

Qualifications

• Prior cash handling experience.
• High school diploma or equivalent.
• 1-2 years of experience as a Night Auditor or in a similar role preferred.
• Strong attention to detail and ability to multitask.
• Excellent communication and problem-solving skills.
• Read, write and speak English fluently.
• Ability to work independently with minimal supervision.
• Strong computer skills.
• Ability to work flexible hours including overnights, weekends, and holidays.

Responsibilities

• Perform front desk duties such as guest check-ins and check-outs during the night shift.
• Process guest payments and maintain accurate records.
• Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies.
• Assist guests with inquiries, requests, and any issues that may arise during the night.
• Ensure the safety and security of the hotel premises during overnight hours.
• Provide exceptional customer service and create a welcoming and positive atmosphere for guests.
• Collaborate with other departments to address guest needs and ensure a seamless guest experience.
• Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively.

Skills

Cash handling

Attention to detail

Multitasking

Communication skills

Independence

Computer skills

Night shifts

Education

High school diploma or equivalent

Job description

Davidson Hospitality Group in Midway, UT is seeking a Night Auditor to ensure smooth overnight operations. You will manage front desk tasks, process guest payments, and perform nightly audits while delivering exceptional guest service.

This role requires attention to detail, strong communication, and the ability to work independently during night hours; benefits include comprehensive medical coverage, dental/vision, Teledoc, hotel discounts, and more.