Night Auditor & Guest Experience Lead

AdventHealth Shawnee Mission; Lenexa (KS); On-site; USD 42,981,000 - 51,577,000; Full time

Benefits offered by this job

Restaurant discounts

Job summary

Homewood Suites by Hilton Kansas City/Overland Park is hiring a Night Auditor for overnight shifts from 11:00 PM to 7:00 AM, Wednesday through Sunday. Training starts immediately as the property grows and focuses on delivering outstanding guest satisfaction.

The role requires staying adaptable during night hours, strong computer skills, and a friendly, professional demeanor to manage front desk and quiet accounting tasks. Competitive hourly pay accompanies solid hospitality support.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Must be computer proficient; experience with accounting or reservation software is a bonus.
• Experience in the hospitality industry or guest services is preferred, but not required.
• Great communications and excellent customer service skills are required.

Responsibilities

• Make sure every hotel guest has a pleasant stay.
• Complete additional bookkeeping, administrative, and accounting procedures as requested.
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process.
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required.

Skills

Flexible overnight hours

Communication skills

Customer service

Hospitality familiarity

Education

High school diploma or equivalent

Tools

Accounting software

Reservation software

Job description

Homewood Suites by Hilton Kansas City/Overland Park is hiring a Night Auditor for overnight shifts from 11:00 PM to 7:00 AM, Wednesday through Sunday. Training starts immediately as the property grows and focuses on delivering outstanding guest satisfaction.

The role requires staying adaptable during night hours, strong computer skills, and a friendly, professional demeanor to manage front desk and quiet accounting tasks. Competitive hourly pay accompanies solid hospitality support.