Night Auditor - Full-time

Hyatt Hotels Corporation; Lenox (MA); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

World class resort

Fortune’s 100 best companies to work f

Unlimited use of fitness center

Employee discounts on spa services

Discounted Hyatt rates

Job summary

Miraval Berkshires in Lenox, MA, seeks a full-time Night Auditor to oversee overnight operations, ensure accuracy of nightly financial reports, and support guests with a calm, professional presence. The role requires attention to detail and collaboration across departments to maintain service standards.

The position requires working 9 p.m.–7 a.m., four nights per week, with strong guest service skills. Opera Cloud and Microsoft Office proficiency are preferred.

Qualifications

• Must be a self-starter.
• Must be comfortable working night shift (9 p.m. – 7 a.m., 4 nights/week).
• Must be calm under pressure.
• Opera Cloud experience preferred.
• Proficient with computers and Microsoft Office.

Responsibilities

• Provide warm, attentive support to guests during overnight or early‑morning hours.
• Maintain accuracy and completeness of nightly financial reports, postings and audit procedures.
• Communicate professionally with colleagues and integrated departments to support seamless guest experiences.
• Assist guests with booking Miraval activities, spa services and wellness programs.
• Support guests with luggage handling, transportation coordination, and valet services for late‑night or early‑morning arrivals and departures.
• Check guests in with professionalism and presence, ensuring a smooth arrival experience.
• Provide clear, accurate information about resort amenities and policies.
• Complete all assigned nightly tasks, reports and checklists with precision and care.

Skills

Self-starter

Calm under pressure

Night shift

Guest service orientation

Tools

Opera Cloud

Microsoft Office

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone." Peggy Focheux Duval: Director of Learning & Development, France

At Miraval Berkshires it is our ongoing purpose to bring imagination, authenticity and meaning to wellness. Each day we work to bring out the best we do for our guests and colleagues (you) to take comfort in.

Candidates interested in joining us on this journey need to believe in the power of the individual and understand that regardless of the job, every position has meaning and is important to Miraval’s purpose.

We are currently seeking a full-time Night Auditor to oversee the resort’s overnight operations, provide accuracy, stability, and thoughtful guest support. The qualified candidate will ensure a seamless transition from day to night by providing calm, attentive support and maintaining the integrity of our financial and operational systems. Night auditors should be detail‑oriented, composed, dependable, knowledgeable, and warmly professional. Essential functions include:

• Provide warm, attentive support to guests seeking assistance during overnight or early‑morning hours
• Maintain accuracy and completeness of nightly financial reports, postings, and audit procedures while upholding Miraval’s service standards
• Professionally communicate with colleagues and integrated departments to support seamless guest experiences across all touchpoints
• Assist guests with booking Miraval activities, spa services, and wellness programs, offering knowledgeable guidance and thoughtful recommendations
• Support guests with luggage handling, transportation coordination, and valet services for late‑night or early‑morning arrivals and departures
• Check guests in with professionalism and presence, offering a smooth and mindful arrival experience
• Provide clear, accurate information about resort amenities and policies
• Complete all assigned nightly tasks, reports, and checklists with precision and care

Miravalis a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in thewellness industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

We thank you for your interest. Be well.

Miraval Berkshires offers:

• World class resort
• Awarded Fortune’s 100 best companies to work for
• Unlimited use of our fitness center, yoga classes, and lectures
• Tuition or wellbeing reimbursement
• Free golf
• Employee discounts on all spa services and programming
• Discounted rates at Hyatt Hotels
• Positions with flexible schedules

Qualifications

• Must be a self-starter
• Must be comfortable working for long periods of time (9p.m.- 7a.m. 4 nights/week)
• Must be calm under pressure
• Opera Cloud experience preferred
• Proficient with computers and Microsoft Office

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. R easonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

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