Night Auditor & Front Desk Specialist — Waterfront Hotel

HEI Hotels & Resorts; Boston (MA); On-site; USD 35,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Tuition reimbursement

Hotel stay discounts

Job summary

HEI Hotels & Resorts is seeking a Night Audit professional at Hyatt Regency Boston Harbor in Boston, MA. The role focuses on maintaining financial controls and coordinating with Security and Housekeeping to ensure high-quality service for guests.

Responsibilities include auditing revenue reports, balancing accounts, and generating daily summaries while supporting front-office operations and timeliness in reporting. Hospitality experience and accurate data entry are valued.

Qualifications

• Hotel operations experience preferred.
• Basic math and 10-key entry skills.
• Friendly, professional guest service attitude.
• Ability to use front office computer systems.
• Effective communication with guests and colleagues.

Responsibilities

• Prepare daily Restaurant Revenue Report by auditing POS tapes and journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements.
• Run audit reports from the front office system and POS.
• Make corrections and troubleshoot computer problems during the shift.
• Input revenue/expenses/allowances into the front office system to generate daily reports.
• Balance revenue and settlement accounts nightly and prepare for next day operations.
• Adhere to attendance rules and be available to work regularly.
• Perform other job-related duties as assigned.

Skills

Hotel experience

10-key accuracy

Customer service

Verbal and written communication

Attention to detail

Job description

HEI Hotels & Resorts is seeking a Night Audit professional at Hyatt Regency Boston Harbor in Boston, MA. The role focuses on maintaining financial controls and coordinating with Security and Housekeeping to ensure high-quality service for guests.

Responsibilities include auditing revenue reports, balancing accounts, and generating daily summaries while supporting front-office operations and timeliness in reporting. Hospitality experience and accurate data entry are valued.