Night Auditor & Front Desk Specialist

HHM Hospitality; Williamsburg (VA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Competitive wages

Medical, Dental and Vision Health

Paid Time Off

401k Company Match

Daily Pay

Basic Life Insurance

TELUS Health access

Travel Discounts

Commuter benefits

Employee Assistance and Wellness

Educational/Professional Development

Referral Bonus Program

Job summary

HHM Hotels in Williamsburg, VA is seeking a Night Auditor to balance revenue and settle accounts nightly while performing Guest Service Agent tasks. You will maintain records, run daily reports, and ensure accuracy of guest accounts and payments. The role requires prior night audit or accounting experience, proficiency with Excel, and basic arithmetic skills.

Familiarity with the BRAINS network is a plus. Schedule may include evenings and weekends, with opportunities for growth into front office

Qualifications

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.
• FSD certification or training is a plus and should be obtained within 90 days of employment.

Responsibilities

• Balance accounts and conduct nightly audits.
• Maintain records of room availability and guests' accounts.
• Prepare and distribute daily financial reports.
• Audit and reconcile cashiers and credit cards.
• Input and update financial information into BRAINS network.
• Check guests in/out and perform Guest Service Agent tasks.
• Respond to guest inquiries and resolve complaints.
• Support guest satisfaction efforts across the department.

Skills

Night audit

Accounting knowledge

Excel

Arithmetic skills

FSD training / certification

Education

High School diploma or equivalent

Tools

BRAINS network

Job description

HHM Hotels in Williamsburg, VA is seeking a Night Auditor to balance revenue and settle accounts nightly while performing Guest Service Agent tasks. You will maintain records, run daily reports, and ensure accuracy of guest accounts and payments. The role requires prior night audit or accounting experience, proficiency with Excel, and basic arithmetic skills.

Familiarity with the BRAINS network is a plus. Schedule may include evenings and weekends, with opportunities for growth into front office