Night Auditor: Front Desk & Accounting Lead

Tandem Hospitality Group LLC; Lexington (KY); On-site; USD 25,000 - 36,000; Full time

Job summary

Tandem Hospitality Group LLC is seeking a Night Audit to manage Front Desk and Accounting tasks at our Lexington property. You will oversee auditing, posting, and balancing daily financial transactions to support guest service and profitability.

You will greet guests, check them in/out, and handle reservations and calls to ensure smooth operations. Responsibilities include posting room charges and taxes, reconciling cash and credit card activity, and generating financial reports for departments.

Responsibilities

• Audit, post, and balance daily cashiers work for hotel
• Accurately post all room fees, related taxes, and other paid services including restaurant, lounge, internet, and other fees, to each guest's account daily
• Verify all account entries are balanced; notate and settle any discrepancies uncovered in audit to appropriately settle guest accounts.
• Ensure Hotel billing standards are followed and create financial reports that detail various aspects of the Hotel's performance; ensure distribution to appropriate departments
• Ensure credit card system reconciles to daily transaction lists
• Verify cash postings and cashier drops to ensure accurate
• Ensure daily turn of hospital and paperwork associated with all transactions is compiled and organized as set forth by management
• Greets all guests in a pleasant and professional manner
• Completes the guest registration and check-in/out procedures
• Answers telephone, transfers calls, and takes messages when applicable
• Makes hotel reservations for guests, including changes and cancellations
• Follows proper credit card procedures
• Maintains accurate bank during shift and uses correct vouchers for specified transactions
• Responds to all guest needs and requests in a timely fashion
• Follow-up to ensure guest requests have been responded to appropriately and to guest satisfaction
• Understands hotel service and programs
• Knowledgeable of geographical area and points of interest
• Ensure the front desk is adequately stocked of all supplies
• Understands hotel emergency procedures and evacuation protocols
• Collects payment for all guests at check-in and check-out. Makes change as necessary
• Perform all reasonable job duties as requested.

Job description

Tandem Hospitality Group LLC is seeking a Night Audit to manage Front Desk and Accounting tasks at our Lexington property. You will oversee auditing, posting, and balancing daily financial transactions to support guest service and profitability.

You will greet guests, check them in/out, and handle reservations and calls to ensure smooth operations. Responsibilities include posting room charges and taxes, reconciling cash and credit card activity, and generating financial reports for departments.